Territory Manager- Gerente de Territorio at Caterpillar Inc.

Santiago, Region Santiago Metropolitan, Chile

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Heavy Machinery, Construction Equipment, SalesIndustries

Requirements

Bachelor’s degree, preferably in Commercial engineering or equivalent degree desired
English High Intermediate (Top candidate: English Advanced)
Experience in Sales or Customer Service
Experience in Equipment Financing
Top candidate: Experience with Dealers
Top candidate: Experience in Bank Industry (medium or large companies)
50% travel availability
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions
Industry Knowledge: Knowledge of the organization’s industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment
Effective Communications and Relationship Management: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers
Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner
Account Management: Knowledge of account management; ability to manage day-to-day

Responsibilities

Managing sales activities within an assigned geographical area
Implementing sales strategies
Identifying new business opportunities
Building relationships with customers
Managing sales performance
Achieving sales targets by building and maintaining long-term relationships with clients
Coordinating with cross-functional teams to ensure customer satisfaction
Overseeing the sales process
Gathering feedback to improve the sales approach
Managing dealers' relationships to market company products and services
Assisting in the development of dealer sales capability
Understanding of business model and acting within the business process guidance on review and approval for variance programs and commercial actions
Designing and assisting dealers on the forecast, sales/rental/used strategy planning, and sales techniques; supporting the rollout of new products
Performing regular sales performance reviews with dealers and ensuring implementation of corrective actions where needed
Presenting products or services for stakeholders, answering any customer questions, and addressing their needs

Skills

Sales Strategy

Customer Relationship Management

Sales Performance Management

Forecasting

Dealer Management

Sales Techniques

Product Presentation

Customer Focus

Business Process Management

Cross-Functional Coordination

Caterpillar Inc.

Manufactures heavy machinery for various industries

About Caterpillar Inc.

Caterpillar Inc. designs and manufactures heavy machinery and equipment for industries such as construction, mining, energy, and rail. Their products include a wide range of machinery and engines that help clients complete large-scale projects. Caterpillar's equipment works by providing powerful tools that can perform tasks like digging, lifting, and transporting materials. What sets Caterpillar apart from its competitors is its strong aftermarket support, which includes maintenance and repair services, ensuring that their machinery remains efficient and reliable over time. The company's goal is to deliver high-quality products while also focusing on sustainability and community development through initiatives that improve education and reduce poverty.

Irving, TexasHeadquarters

1925Year Founded

$143.5KTotal Funding

IPOCompany Stage

Industrial & Manufacturing, Social Impact, AI & Machine LearningIndustries

10,001+Employees

Benefits

Annual incentive bonus plan

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

Risks

Closure of Aurora office may impact regional economy and Caterpillar's reputation.

Partnership with Anti Social Social Club could dilute Caterpillar's industrial brand focus.

Advanced technology in Cat D8 dozer may face resistance from traditional customers.

Differentiation

Caterpillar's century-long history underscores its reliability and industry leadership.

The company integrates AI and IoT to enhance machinery performance and customer satisfaction.

Caterpillar's strong aftermarket services ensure product longevity and operational efficiency.

Upsides

Growing demand for autonomous equipment boosts Caterpillar's innovation in heavy machinery.

Expansion of 5G networks enhances Caterpillar's remote operation capabilities, improving safety.

Caterpillar's commitment to sustainability aligns with the global shift towards eco-friendly practices.

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