ChowNow

Temporary Recruiter

Los Angeles, California, United States

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Restaurant Technology, SaaSIndustries

About the Role

Employment Type: Full-time

Are you highly skilled at finding the best and the brightest talent? Do you want to join a Product-centric company that celebrates diversity and encourages you to keep reaching to do your best work? If you thrive in a competitive and collaborative team environment that values an exceptional candidate experience, and a high talent bar, this may be the position for you!

This is a 4-6 month temporary engagement. Reports to the Recruiting Manager. No direct reports. This is a remote role based in the United States. Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages.

About the Team

ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms.

We support over 20,000 restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash.

Founded in 2012, we’ve navigated rapid growth and transformation—from startup roots through the pandemic boom—and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we’re deepening our commitment to helping local restaurants thrive in the digital economy.

About the Position

As a member of the Recruiting team, you'll develop strong relationships to understand ChowNow’s continually evolving organization. You will own the hiring efforts for various positions across multiple departments on both the technical and non-technical side of the house. You'll develop creative recruiting strategies and be a consultant to hiring managers and senior leaders, along with a focus on proactive networking, diversity hiring, and innovative approaches to passive candidate engagement.

WHAT WE LOVE ABOUT YOU

  • You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.
  • You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts.
  • You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it.
  • You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges.

With 1 Month, You’ll:

  • Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience).
  • Build strong relationships with the hiring managers that you support.
  • Work with your Hiring managers to develop creative strategies for engaging top talent through resume screening, outbound sourcing, networking, referrals, etc
  • Get your first candidate through the Recruiting funnel and to the final interview loop.

Within 2 Months, You'll:

  • Master pipeline management and complex scheduling

Skills

Recruiting
Talent Acquisition
Candidate Experience
Sourcing
Relationship Building
Technical Recruiting
Non-technical Recruiting

ChowNow

Online ordering system for independent restaurants

About ChowNow

ChowNow provides online ordering systems specifically designed for independent restaurants. Their service allows restaurants to integrate orders from multiple platforms, including their own websites, Facebook, Google pages, and ChowNow’s own site, into a single centralized hub. This means restaurant owners do not have to manage multiple devices for different order sources. Unlike many competitors that charge high fees for third-party services, ChowNow offers a commission-free model, making it a more affordable option for small to medium-sized independent restaurants. The company generates revenue through subscription fees and service charges, aiming to help restaurant owners streamline their ordering processes and improve the overall customer experience.

Santa Monica, CaliforniaHeadquarters
2011Year Founded
$62.3MTotal Funding
SERIES_CCompany Stage
Food & Agriculture, Consumer SoftwareIndustries
201-500Employees

Benefits

Comprehensive health plans
Remote office stipend
Mental health coverage
Parental & family leave
Student loan assistance
Employee stock incentive plan
401(k) savings plan
Pet insurance
Fitness stipend

Risks

Increased competition from convenience stores using voice AI technology.
Smart Answering service may face integration challenges with existing restaurant systems.
New leadership may lead to strategic shifts unsettling existing partnerships.

Differentiation

ChowNow offers commission-free online ordering, unlike competitors with high third-party fees.
The platform integrates orders from multiple sources into a centralized hub for restaurants.
ChowNow provides branded apps and marketing support, enhancing restaurant-customer connections.

Upsides

AI-driven voice technology can enhance customer service and reduce labor costs.
Partnership with Dining Alliance offers discounts, lowering operational costs for restaurant partners.
Acquisition of Cuboh improves order management efficiency and accuracy for restaurant partners.

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