Telepharmacy Technician - (Onsite - Store 16699 - Phoenix, AZ) - FT at CVS Health

San Antonio, Texas, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Pharmacy, RetailIndustries

Requirements

Follow all company Standard Operating Procedures (SOPs) at each workstation
Operate under Pharmacist oversight from a separate Supervising Pharmacy location
Serve as a keyholder, maintaining alarm and safe codes
Protect the integrity of all pharmacy products, with special attention to refrigerated products and controlled substances
Complete tasks related to controlled substance prescription fulfillment, including counting, capturing images, and maintaining inventory
Embrace a growth mindset, be receptive to feedback, and actively seek opportunities to expand clinical and technical knowledge
Remain flexible for scheduling and business needs
Contribute to a safe, inclusive, and engaging team dynamic

Responsibilities

Oversee the safe and secure operation of the Remote Dispensing Pharmacy (RDP)
Follow pharmacy workflow procedures at each workstation (production, pick-up, drive-thru, drop-off) for safe and accurate prescription fulfillment
Complete all tasks related to controlled substance (CII) prescription fulfillment
Contribute to positive patient experiences by showing empathy, creating personalized moments, offering services like immunizations, and solving/escalating patient problems at pick-up, drive-thru, register, and over the phone
Complete inventory activities as permitted by law and directed by the Telepharmacy Technician Team Leader, including putting away deliveries, cycle counts, returns-to-stocks, and waiting bin inventories
Demonstrate genuine care in all customer and colleague interactions to build a safe and inclusive culture
Manage day-to-day operations, execution, and performance while delivering operational and service excellence
Communicate effectively with the Supervising Pharmacy/Pharmacist and Telepharmacy Tech Team Leader

Skills

Key technologies and capabilities for this role

TelepharmacyPharmacy OperationsSOPsRemote DispensingCustomer ServicePharmacist OversightOperational ExcellenceTeam Communication

Questions & Answers

Common questions about this position

Is this Telepharmacy Technician position remote or onsite?

This is an onsite position at Store 16699 in Phoenix, AZ.

What are the main responsibilities of a Telepharmacy Technician?

Responsibilities include managing daily pharmacy operations under Pharmacist oversight, following SOPs, overseeing safe operations as a keyholder, handling prescription fulfillment workflows, and contributing to positive patient experiences with empathy.

What is the employment type for this role?

The position is full-time.

What is the salary or compensation for this Telepharmacy Technician role?

This information is not specified in the job description.

What does CVS Health's company culture emphasize for this role?

The culture focuses on a safe and inclusive environment where all people feel valued and empowered, with emphasis on genuine care, following SOPs, and transforming health care with heart.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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