Telepharmacy Technician at CVS Health

Fort Mohave, Arizona, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, Pharmacy, RetailIndustries

Requirements

Pharmacy Technician certification or equivalent (implied by building upon Pharmacy Technician responsibilities)
Ability to follow all company Standard Operating Procedures (SOPs) and best practices
Effective communication skills with Supervising Pharmacy/Pharmacist and Telepharmacy Tech Team Leader
Flexibility for scheduling and business needs
Growth mindset, receptiveness to feedback, and willingness to expand clinical and technical knowledge
Ability to demonstrate genuine care, empathy, and compassionate service in patient interactions

Responsibilities

Oversee safe and secure operation of the Remote Dispensing Pharmacy, including serving as keyholder, managing alarm and safe codes, and protecting pharmacy products (with special attention to refrigerated products and controlled substances)
Follow pharmacy workflow procedures at each workstation (production, pick-up, drive-thru, drop-off) for safe and accurate prescription fulfillment
Complete all tasks related to controlled substance prescription fulfillment, including counting, capturing images, and maintaining inventory (including additional CII prescriptions)
Contribute to positive patient experiences by showing empathy, creating personalized moments, offering services like immunizations over phone/register, and solving/escalating patient problems
Complete inventory activities as directed (e.g., putting away deliveries, cycle counts, returns-to-stock, waiting bin inventories) to maintain target levels and mitigate loss
Live company purpose by following SOPs at each workstation to support Pharmacists and improve patient health
Contribute to a high-performing, safe, inclusive team dynamic through effective communication and engagement

Skills

Pharmacy Technician

Telepharmacy

Standard Operating Procedures

SOPs

Pharmacy Operations

Customer Service

Dispensing

Remote Dispensing Pharmacy

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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