Technology Coordinator at Capital One

Muntinlupa, National Capital Region, Philippines

Capital One Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Technology, Financial ServicesIndustries

Requirements

  • At least 2 years of college
  • Proficient in MS Office / Google Suites
  • Microsoft Certification (MSCE) is an advantage
  • Technical skills
  • Good written and verbal communication skills
  • Preferred Qualifications
  • Knowledge in MacOS
  • Knowledge in Aternity / Observe Tool
  • Knowledge in Vulnerability Remediation

Responsibilities

  • Configures, monitors, and maintains email applications or virus protection software
  • Installs, configures and upgrades new hardware or software systems or components, ensuring integration with existing network system
  • Answers user queries and resolves computer problems including printing, installation, word processing, electronic mail and other desktop issues
  • Escalates requests, especially pertaining to network connections, to the appropriate party, as needed
  • Coordinates user access for staff to the US team
  • Provides operational support for the organization's information systems and peripheral equipment, such as servers, desktops, printers and storage devices
  • May be assigned / rotated across related sub-functions including but not limited to sub-functions within Shared Services
  • Other job-related duties that may be assigned from time to time

Skills

MS Office
Google Suites
MacOS
Aternity
Observe Tool
Vulnerability Remediation
Microsoft Certification
email applications
virus protection software
hardware installation
software configuration

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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