Propel

Content Writer

New York, United States

Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Financial ServicesIndustries

Content Writer

Employment Type: Full-time

Position Overview

Are you a Content Writer looking to make a big impact at a mission-driven company? Are you looking to join a small team operating a category-leading product already used by millions of people?

Propel is on a mission to build modern, respectful, and effective technology that helps low-income Americans improve their financial health. All of our users deserve first-class experiences in their daily interactions with the social safety net and financial services, and too often, tech leaves this population behind. We're a passionate team of 100 Propellers – all working towards a vision where all Americans can make it through every month with dignity and abundance.

We’re looking for a motivated Content Writer to join our marketing team in a full-time capacity, reporting into our Editorial Lead. This role will write and update best-in-class content that helps readers understand benefits programs and has a positive impact on the lives of low-income Americans.

Responsibilities

  • Write and edit 3-4 pages a week about benefits programs like SNAP, WIC, Medicaid, and Summer EBT, meeting the deadlines set on the team’s editorial calendar.
  • Ensure content meets Propel’s standards for accuracy, voice, and clarity.
  • Understand and implement SEO best practices.
  • Report on content performance metrics.
  • Collaborate with internal and external policy experts to fact-check content.
  • Become a subject-matter expert around our core verticals.
  • Plan successful updates of existing pages to improve or maintain rankings.
  • Identify existing content gaps and pitch new page ideas.
  • Review and edit freelancers’ work as needed.
  • Partner with brand, acquisition, and LCM to help repurpose content for different mediums and audiences.

Requirements

  • 2+ years writing or editing content for search, preferably in a full-time role.
  • Expertise with SEO best practices and tools like SEMRush or Ahrefs.
  • Proven track record of working independently and meeting deadlines.
  • Familiarity with a Content Management System (CMS) (Sanity, Contentful, Wordpress).
  • Experience using project management tools like Airtable and Notion.
  • Experience using AI tools and an interest in finding new ways to use AI technology to improve the editorial workflow.

Exceptional candidates will have:

  • Experience with or a proven interest in public benefits programs and policy.
  • Experience managing freelancers.
  • Ability to report out on performance metrics like traffic and rankings.

Benefits & Perks

  • Meaningful work and a strong, shared sense of mission with a passionate and world-class team.
  • Remote-friendly work environment with a dog-friendly office in Downtown Brooklyn.
  • 20 days of PTO and unlimited sick days.
  • 4% 401K match.
  • $10k lifetime spend towards Carrot Fertility.
  • Excellent Medical, Dental, and Vision options.
  • Other health and mental health focused benefits and perks.

Compensation

  • Salary: $75,000 - $82,000
  • Propel builds compensation bands referencing the 75th percentile of compensation for companies like us. Expected compensation for the role as scoped will be based on how a candidate matches to our internal leveling guide.

Location Type

  • Remote-friendly (with a dog-friendly office in Downtown Brooklyn)

Company Information

Propel believes that Americans with limited income deserve modern, respectful, and effective experiences around their government benefits and money. Unfortunately, the status quo often fails to treat them as first-class citizens in their daily interactions around the social safety net and financial services. The tech industry hasn’t pulled its weight in solving the problems faced.

Additional Considerations

  • We are committed to building a diverse and inclusive team, and welcome applicants from all backgrounds and abilities.
  • We're currently accepting applications from the states we have an established entity, which includes California, Colorado, District of Columbia, Florida, Georgia, Illinois, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Texas, Virginia, and Washington.

Skills

Content Writing
Editing
SEO
SEMrush
Ahrefs
Fact-checking
Content Strategy
Content Repurposing

Propel

Mobile app for managing social benefits

About Propel

Propel focuses on improving access to social welfare resources for low-income Americans through its mobile app, Providers. This app allows users to easily check their EBT balances without needing to call a customer service number, making it more convenient for them to manage their benefits. Additionally, Providers offers personalized deals, such as coupons and resources, to help users save money, as well as job postings that cater to various schedules, from temporary gigs to full-time positions. Propel distinguishes itself from competitors by specifically targeting the needs of low-income individuals who are often neglected by traditional tech solutions. The company's goal is to enhance the user experience of America's safety net and to raise awareness about critical issues like Medicaid churn, ensuring that users can navigate these challenges effectively.

New York City, New YorkHeadquarters
2014Year Founded
$85.6MTotal Funding
GRANTCompany Stage
Consumer Software, Social ImpactIndustries
51-200Employees

Benefits

Generous vacation policy
Unlimited sick days
Medical, dental, & vision coverage
401k with employer match
16 weeks parental leave
New tech tools
Remote first

Risks

Competition from new fintech startups may erode Propel's market share.
Changes in EBT and SNAP policies could affect Providers app functionality.
Reliance on partnerships poses risks if key partners withdraw or change terms.

Differentiation

Propel's Providers app offers instant EBT balance-checking, unlike traditional methods.
Providers app integrates job postings, aiding users in finding suitable employment opportunities.
Propel addresses Medicaid churn, helping users navigate post-pandemic healthcare challenges.

Upsides

Partnership with Papa Murphy's enhances user engagement through tailored offers.
Real-time payment tools integration could improve users' financial health.
Free tax filing services increase user retention and attract new users.

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