Documentation Contractor, Support
Blackbird LabsFull Time
Junior (1 to 2 years)
Key technologies and capabilities for this role
Common questions about this position
This is a hybrid position requiring 3 days per week in the Krakow office, with virtual meetings with the Massachusetts-based team and travel to Massachusetts or Sweden facilities at least twice a year.
Benefits include two additional days off (one for birthday + one extra day), private medical & dental care, private life & risk insurance, MyBenefit, hybrid working model, and employment contract (UoP).
Requirements include an Engineering or Technical Degree (or Communications Degree with technical experience), minimum 3 years technical writing experience, project management experience, hands-on technical experience, proficiency in Adobe Suite (InDesign and Illustrator), experience with HTML/markdown/Git, and basic understanding of 3D printing.
The role is part of the Technical Documentation team, reporting to the Senior Manager, Customer Success Excellence, with virtual meetings with the Massachusetts-based team and daily management of tasks in Jira.
Ideal candidates have 3+ years of technical writing experience, project management skills, hands-on technical background, and are team players who can independently manage projects and create self-service content for 3D printing equipment.
3D printing technology for industrial applications
Markforged specializes in advanced 3D printing technology, focusing on metal and carbon fiber materials. The company produces industrial 3D printers and offers proprietary software, such as Eiger and Blacksmith AI, which optimize the printing process and ensure high-quality output. Markforged's products allow clients in various sectors, including aerospace, automotive, and healthcare, to create durable parts quickly and cost-effectively, addressing the limitations of traditional manufacturing methods. Unlike its competitors, Markforged combines hardware sales, software subscriptions, and material sales into a comprehensive solution for industrial 3D printing. The company's goal is to lead the industrial 3D printing market by providing efficient and effective manufacturing solutions.