Documentation Engineer
DittoFull Time
Entry Level & New Grad
Candidates must be based in the UK and possess at least 3 years of experience in technical writing. A Bachelor's degree in technical writing, computer science, or a related field is required, along with the ability to write effective technical content for a developer audience. Knowledge of RESTful APIs and OpenAPI standards is mandatory, while familiarity with JSON, Postman, authoring tools, CMS, and task management tools like Readme, Confluence, and JIRA is preferred. Experience in Fintech, Banking, or Payments, along with proficiency in Portuguese, are considered strong advantages.
The Technical Writer will produce developer guides, API reference documentation, and other educational materials for the Pismo platform. This involves collaborating with engineers and product managers to gather information, test code samples, and edit reference specification files. Responsibilities include generating code samples, publishing Postman collections, and editing/verifying existing developer guides. The role also entails working with the design team on user experience content and participating in initiatives to establish style guidelines and processes for the developer portal.
Global digital payment network provider
Visa operates a global digital payment network that facilitates electronic payments for millions of people daily. The company connects consumers, businesses, financial institutions, and governments, allowing them to make transactions using Visa cards. Each time a card is used, Visa earns money through transaction, service, and data processing fees. Unlike many competitors, Visa focuses on expanding access to financial services for underserved communities and supporting local economies. The company's goal is to promote financial inclusivity and drive sustainable commerce, ensuring that more people can participate in the global economy.