[Remote] Technical Support Specialist - Spanish at Motive

Pakistan

Apply Now

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Transportation and Logistics, Construction, Fleet Management, AI and SoftwareIndustries

Skills

Key technologies and capabilities for this role

Bilingual supportSpanishEnglishCustomer serviceCommunicationAnalytical skillsEmpathySystem evaluationTroubleshooting

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a fully remote position.

What is the salary for this role?

This information is not specified in the job description.

What skills are required for the Technical Support Specialist role?

The role requires fluency in Spanish and English (spoken and written), excellent communication skills, strong analytical skills, empathy, and willingness to work rotating shifts.

What is the company culture like at Motive?

Motive values creating a diverse and inclusive workplace and is an equal opportunity employer that welcomes people of different backgrounds, experiences, abilities, and perspectives.

What should I include in my application for this role?

Highlight your bilingual fluency in Spanish and English, strong communication and analytical skills, empathy, and availability for rotational shifts; also ensure you are authorized to access U.S. export-controlled technologies.

Motive

Enhances broadband services for providers

About Motive

Motive focuses on enhancing the customer experience for broadband service providers. They offer a strategy called the High Leverage Network, which helps service providers simplify their offerings, making it easier for customers to buy, own, and use their services. This approach allows providers to fully utilize their networks to improve business outcomes and stand out in a competitive market. Unlike other companies, Motive emphasizes continuous innovation as a key differentiator, enabling service providers to create a more personalized and engaging experience for their customers. The ultimate goal of Motive is to help service providers deliver a superior customer experience that drives loyalty and business success.

Austin, TexasHeadquarters

1871Year Founded

IPOCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

51-200Employees

Benefits

Health, dental, vision, & life insurance

PTO

Paid Holidays

Parental leave

401(k)

Performance Bonus

Employee Stock Purchase Plan

Company Social Outings

Work From Home Policy

Risks

Emerging competition from agile startups threatens Motive's market share.

Rapid AI advancements may outpace Motive's current audio capabilities.

Consumer privacy concerns could lead to regulatory scrutiny impacting operations.

Differentiation

Motive's ALIVE system offers a unique immersive audio experience for gaming.

High Leverage Network strategy enhances customer experience through continuous innovation.

Focus on personalized audio content differentiates Motive from traditional audio companies.

Upsides

Growing demand for immersive audio in gaming boosts ALIVE system's market potential.

Partnerships with streaming platforms enhance Motive's audio offerings and subscriber retention.

Rise of virtual reality applications creates opportunities for Motive's sophisticated audio solutions.

Land your dream remote job 3x faster with AI

Try Jobo Free