Technical Support & Solutions Engineer at Goodyear Tire & Rubber

Akron, Ohio, United States

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive, Manufacturing, Tire TestingIndustries

Requirements

Bachelor’s degree in Information Technology (IT), Computer Science, or a related field
4+ years experience in software development, preferably through a Fortune 500 Company internship
Strong problem-solving skills and the ability to work in a fast-paced environment
What Will Set You Apart
Proficiency in Java, C#, and C++ programming
Familiarity with front-end technologies, preferably AngularJS
Proficiency in French and/or Chinese is a bonus
Exposure to JIRA and Confluence
Experience with databases, like Oracle and SQL

Responsibilities

Provide technical support to users of Product Performance Insight (PPI) and Applied Physical Metrology (APM) tools, ensuring issues are redirected to appropriate service teams
Serve as the primary PPI contact for IT-related activities involving external suppliers at the Product Evaluation site
Lead the development, implementation, and ongoing maintenance of PPI tire testing reporting systems
Manage workflow systems for Product Evaluation, ensuring efficient sequencing from lab test conditions to result processing and database integration
Design scalable and compliant infrastructure to support PPI systems across multiple sites and regions
Coordinate and execute software development tasks, including the creation and maintenance of test reporting applications
Provide technical guidance, recommend improvements, and develop roadmaps for assigned products
Maintain comprehensive documentation of IT-related work in the dedicated wiki, ensuring audit readiness and compliance
Actively contribute to continuous improvement initiatives, including OFI and CIS programs
Ensure adherence to all Quality System requirements and promote a culture of safety and compliance
Support and comply with all Environmental, Health, and Safety (EHS) activities and standards

Skills

Key technologies and capabilities for this role

JavaC#DevOpsIT SupportWorkflow ManagementSoftware DevelopmentInfrastructure DesignTechnical DocumentationPPIAPM

Questions & Answers

Common questions about this position

What education and experience are required for this Technical Support & Solutions Engineer role?

A Bachelor’s degree in Information Technology (IT), Computer Science, or a related field is required, along with 4+ years of experience in software development, preferably through a Fortune 500 Company internship.

What technical skills will set candidates apart for this position?

Proficiency in Java, C#, and C++ programming, familiarity with front-end technologies like AngularJS, exposure to JIRA and Confluence, and experience with databases like Oracle and SQL are highly valued.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this Technical Support & Solutions Engineer position remote or on-site?

This information is not specified in the job description.

What soft skills or qualities are they looking for in candidates?

Strong problem-solving skills and the ability to work in a fast-paced environment are essential.