Technical Services Specialist at Medtronic

Prague, Prague, Czechia

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Bachelor’s degree in engineering (Bio-Medical / Electronics)
Minimum of 1 year of relevant experience
Good knowledge of troubleshooting methods/skills and capital equipment control
Healthcare / surgical setting experience (systems primarily used in operating room)
Team player with strong interpersonal skills
Available to travel (around 80% of the time) domestically and internationally and work outside of core office hours
Driving licence
Fluent in spoken Czech and English
Able to operate independently, with excellent problem-solving skills
Strong communication skills with a customer-focused mindset
Enthusiastic learner of new technologies and environments (desirable)
Preferably located in Prague, Czech Republic (not limited to that)

Responsibilities

Lead and execute installations and commissioning of new equipment
Perform preventive maintenance as per service manual checklist
Perform appropriate testing to confirm system functionality according to the manufacturer's specifications
Provide testing and validation support and data to the Global Service organization
Assist in technical support for users of complex systems, including phone and remote support for users and technical staff
Collaborate with other field service engineers to troubleshoot difficult service activities
Travel to sites to work as a member of the local team to provide efficient repair/installation support
Conduct pre-installation checks, system installation/commissioning, planned maintenance, troubleshooting, assessment, and breakdown repair
Serve as the main contact point with local customers and the local commercial team for all Service and Repair related questions
Ensure all equipment support is completed in compliance with company policies and standard operating procedures

Skills

Key technologies and capabilities for this role

Biomedical EngineeringElectronics EngineeringTroubleshootingEquipment InstallationCommissioningPreventive MaintenanceSystem TestingValidationRemote SupportPhone SupportField Service

Questions & Answers

Common questions about this position

What is the compensation for this Technical Services Specialist role?

Medtronic offers a competitive salary and flexible benefits package.

Is this position remote or does it require travel?

The role is preferably located in Prague, Czech Republic, with 80% travel within Czech Republic and occasional travel to surrounding countries. It involves working at customer sites, so it is not remote.

What skills and experience are required for this position?

A Bachelor’s degree in engineering (Bio-Medical / Electronics), minimum 1 year of relevant experience, good knowledge of troubleshooting methods, healthcare/surgical setting experience, strong interpersonal and problem-solving skills, fluency in Czech and English, and a driving license are required.

What is the company culture like at Medtronic?

Medtronic emphasizes a life-long career of exploration and innovation, leading with purpose to champion healthcare access and equity, with a commitment to employees' lives at the core of their values and recognition of contributions.

What makes a strong candidate for this Field Service Engineer role?

Strong candidates have a relevant engineering degree, healthcare experience, troubleshooting skills, are team players with excellent communication and problem-solving abilities, fluent in Czech and English, willing to travel extensively, and enthusiastic about learning new technologies.

Medtronic

Develops and manufactures medical devices and therapies

About Medtronic

Medtronic provides medical technology, services, and solutions to improve patient care. The company develops a variety of medical devices, including pacemakers, insulin pumps, surgical tools, and neurostimulation devices, which help diagnose, prevent, and treat chronic diseases. These products are used by hospitals, clinics, and healthcare professionals around the world. Medtronic stands out from competitors by investing significantly in research and development to create new products and offering additional services like training and patient management programs. The goal of Medtronic is to enhance patient outcomes and lower healthcare costs through its comprehensive range of medical solutions.

Fridley, MinnesotaHeadquarters

1949Year Founded

$3.2MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Employee Assistance Program

Wellness Program

Risks

Emerging competitors like Fire1 threaten Medtronic's heart failure management market share.

Spine biologics market growth may attract new entrants, increasing competition for Medtronic.

Recent IPOs in medtech indicate rising competition, challenging Medtronic's market position.

Differentiation

Medtronic's diverse product range spans cardiovascular, diabetes, neurological, and surgical technologies.

The company invests heavily in R&D to drive innovation in medical devices.

Medtronic offers comprehensive services, including training and technical support, enhancing product value.

Upsides

Exclusive deal with Kuros enhances Medtronic's orthopedic portfolio and market share.

Growing spine biologics market offers expansion opportunities in spinal fusion and regenerative medicine.

Balloon catheters market growth aligns with Medtronic's recent product launches, boosting cardiovascular presence.

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