Technical Services Specialist at Medtronic

Prague, Prague, Czechia

Medtronic Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Medical DevicesIndustries

Requirements

  • Bachelor’s degree in engineering (Bio-Medical / Electronics)
  • Minimum of 1 year of relevant experience
  • Good knowledge of troubleshooting methods/skills and capital equipment control
  • Healthcare / surgical setting experience (systems primarily used in operating room)
  • Team player with strong interpersonal skills
  • Available to travel (around 80% of the time) domestically and internationally and work outside of core office hours
  • Driving licence
  • Fluent in spoken Czech and English
  • Able to operate independently, with excellent problem-solving skills
  • Strong communication skills with a customer-focused mindset
  • Enthusiastic learner of new technologies and environments (desirable)
  • Preferably located in Prague, Czech Republic (not limited to that)

Responsibilities

  • Lead and execute installations and commissioning of new equipment
  • Perform preventive maintenance as per service manual checklist
  • Perform appropriate testing to confirm system functionality according to the manufacturer's specifications
  • Provide testing and validation support and data to the Global Service organization
  • Assist in technical support for users of complex systems, including phone and remote support for users and technical staff
  • Collaborate with other field service engineers to troubleshoot difficult service activities
  • Travel to sites to work as a member of the local team to provide efficient repair/installation support
  • Conduct pre-installation checks, system installation/commissioning, planned maintenance, troubleshooting, assessment, and breakdown repair
  • Serve as the main contact point with local customers and the local commercial team for all Service and Repair related questions
  • Ensure all equipment support is completed in compliance with company policies and standard operating procedures

Skills

Biomedical Engineering
Electronics Engineering
Troubleshooting
Equipment Installation
Commissioning
Preventive Maintenance
System Testing
Validation
Remote Support
Phone Support
Field Service

Medtronic

Develops and manufactures medical devices and therapies

About Medtronic

Medtronic provides medical technology, services, and solutions to improve patient care. The company develops a variety of medical devices, including pacemakers, insulin pumps, surgical tools, and neurostimulation devices, which help diagnose, prevent, and treat chronic diseases. These products are used by hospitals, clinics, and healthcare professionals around the world. Medtronic stands out from competitors by investing significantly in research and development to create new products and offering additional services like training and patient management programs. The goal of Medtronic is to enhance patient outcomes and lower healthcare costs through its comprehensive range of medical solutions.

Fridley, MinnesotaHeadquarters
1949Year Founded
$3.2MTotal Funding
IPOCompany Stage
Biotechnology, HealthcareIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Paid Vacation
Paid Sick Leave
Paid Holidays
401(k) Retirement Plan
401(k) Company Match
Employee Stock Purchase Plan
Employee Assistance Program
Wellness Program

Risks

Emerging competitors like Fire1 threaten Medtronic's heart failure management market share.
Spine biologics market growth may attract new entrants, increasing competition for Medtronic.
Recent IPOs in medtech indicate rising competition, challenging Medtronic's market position.

Differentiation

Medtronic's diverse product range spans cardiovascular, diabetes, neurological, and surgical technologies.
The company invests heavily in R&D to drive innovation in medical devices.
Medtronic offers comprehensive services, including training and technical support, enhancing product value.

Upsides

Exclusive deal with Kuros enhances Medtronic's orthopedic portfolio and market share.
Growing spine biologics market offers expansion opportunities in spinal fusion and regenerative medicine.
Balloon catheters market growth aligns with Medtronic's recent product launches, boosting cardiovascular presence.

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