Technical Services Back Office Admin (Fixed Term Contract) at Vontive

Monselice, Veneto, Italy

Vontive Logo
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Medical Devices, Kidney CareIndustries

Requirements

  • High school diploma or Degree
  • Previous experience in administration/back office activities is a plus
  • Good knowledge of English (written and spoken)
  • Knowledge of Microsoft Office and ability to work with digital tools
  • Good communication skills, ability to collaborate with other team members and with different stakeholders

Responsibilities

  • Respond and filter incoming communications
  • Cooperate to plan service activities with available system tools and information
  • Order, process and receive process parts and products
  • Ensure the shipment of the machines and the receiving to the other countries in line with SLA
  • Manage spare parts orders
  • Cooperate to respond to information inquiries (documents, planning, contracts, parts, pricing, etc.)
  • Cooperate to answer any administrative requests
  • Cooperate to manage QA activity
  • Cooperate on complaint management
  • Manage, in collaboration with EHS responsible, scrapping activities
  • Manage orders for suppliers
  • Manage import/export inside the organization

Skills

Key technologies and capabilities for this role

Customer ServiceAdministrative SupportService PlanningOrder ManagementSpare Parts ManagementShipment CoordinationComplaint ManagementQA ManagementEHS ComplianceSupplier Management

Questions & Answers

Common questions about this position

What qualifications are required for this role?

A high school diploma or degree is required, with previous experience in administration or back office activities considered a plus. Good knowledge of English (written and spoken), proficiency in Microsoft Office, and the ability to work with digital tools are also needed.

What are the main responsibilities of this position?

Responsibilities include responding to and filtering incoming communications, planning service activities, managing orders for parts and products, handling shipments, responding to inquiries, and cooperating on QA, complaint management, and scrapping activities.

Is this a full-time position?

Yes, this is a full-time fixed-term contract role.

What is the company culture like at Vantive?

Vantive fosters a community of focused, courageous people who don't settle for mediocrity and are driven to improve patients' lives worldwide through innovations in vital organ therapies.

What skills make a strong candidate for this role?

Strong candidates will have good communication skills and the ability to collaborate with team members and stakeholders, along with prior back office experience.

Vontive

Provides investment property mortgage solutions

About Vontive

Vontive provides investment property mortgages using technology to simplify and speed up the loan process. Their main product is a "bolt-on" technology that allows retail brands to easily launch their own mortgage services without needing programming skills. This no-code solution can be set up in just a few weeks, making it quicker for brands to offer mortgages. Vontive stands out from competitors by acting as a bridge between real estate investors, lenders, and capital providers, charging fees for their services that reduce traditional risks and inefficiencies in real estate financing. The company's goal is to modernize the investment real estate market by making the mortgage process more efficient and transparent for both retail brands and financial institutions.

San Francisco, CaliforniaHeadquarters
2017Year Founded
$32.1MTotal Funding
DEBTCompany Stage
Financial Services, Real EstateIndustries
11-50Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Parental Leave
Short- and Long-term Disability Coverage
Life Insurance
Wellness Program

Risks

Increased competition from fintech companies could erode Vontive's market share.
Potential regulatory scrutiny may lead to higher compliance costs and challenges.
Economic downturns could impact demand for investment property mortgages.

Differentiation

Vontive offers a no-code, white-label mortgage solution for real estate investors.
The platform integrates financial institutions through a unique debt marketplace.
Founded by industry veterans, Vontive leverages decades of mortgage and financial expertise.

Upsides

Vontive ranked #10 on the 2022 Deloitte Technology Fast 500 with 9,154% growth.
The company has financed over $1.1 billion in residential properties since April 2022.
Vontive's B2C ecosystem reaches over 1.5 million real estate investors.

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