d) at Medtronic

Bern, Bern, Switzerland

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Medizintechnik, GesundheitswesenIndustries

Requirements

Abgeschlossenes Studium in Medizintechnik, Elektrotechnik, Ingenieurwesen oder einem verwandten Bereich
Praktische Erfahrung in der Installation und Wartung von Medizintechnikgeräten, idealerweise im Bereich roboterassistierter Systeme
Fundierte Kenntnisse in Elektronik, Mechanik und IT-Systemen
Erfahrung im technischen Kundendienst oder in einer ähnlichen Rolle
Verständnis für medizinische und technische Normen und Vorschriften
Problemlösungsfähigkeiten und analytisches Denken
Hervorragende Kommunikationsfähigkeiten und Kundenorientierung
Fließende Deutschkenntnisse und gutes Englisch erforderlich
Reisebereitschaft und Flexibilität

Responsibilities

Installation, Wartung und Reparatur des Operationsroboters Hugo™ in medizinischen Einrichtungen
Unterstützung bei der Inbetriebnahme und Integration des Hugo™-Systems in chirurgische Abläufe
Schulung und Unterstützung von medizinischem Fachpersonal bei der Anwendung des Hugo™-Systems
Durchführung von regelmäßigen Inspektionen und Sicherheitsüberprüfungen des Systems
Fehlersuche und Problemlösung bei technischen Störungen, um höchste Betriebsbereitschaft sicherzustellen
Dokumentation aller durchgeführten Arbeiten und Erstellung von Serviceberichten
Zusammenarbeit mit dem technischen Support-Team und der Produktentwicklung zur Lösung komplexer technischer Probleme
Sicherstellung der Einhaltung aller gesetzlichen und unternehmensinternen Vorschriften und Qualitätsstandards
Teilnahme an Trainings und Weiterbildungen zu neuen Technologien und Produkten im Bereich der robotik-assistierten Chirurgie

Skills

Key technologies and capabilities for this role

robotik-assistierte ChirurgieHugo™ OperationsroboterInstallationWartungReparaturInbetriebnahmeIntegrationSchulungmedizinisches FachpersonalInspektionAußendienstMedizintechnik

Questions & Answers

Common questions about this position

What is the location or work arrangement for this role?

The position is based in the Nord and Nordost region of Germany, with primary activities in that area and close collaboration with local customers. It involves national travel across Germany and occasional international trips for training.

What education and experience are required for this position?

A completed degree in medical engineering, electrical engineering, engineering, or a related field is required. Practical experience in installing and maintaining medical technology devices, ideally in robot-assisted systems, along with knowledge in electronics, mechanics, and IT systems, and experience in technical customer service are needed.

What does a typical day involve in this role?

Responsibilities include installing, maintaining, and repairing the Hugo™ surgical robot, supporting its integration into surgical workflows, training medical staff, performing inspections, troubleshooting issues, documenting work, collaborating with teams, ensuring compliance, and participating in trainings.

What is the company culture like at Medtronic?

Medtronic fosters a dynamic, innovative environment focused on exploration, innovation, and championing healthcare access and equity, with a mission to shape the future of medical technology and redefine minimally invasive surgery.

What makes a strong candidate for this Technical Service Specialist role?

Strong candidates have a relevant engineering degree, hands-on experience with medical devices especially robotics, solid knowledge of electronics, mechanics, and IT, plus customer service experience in technical support.

Medtronic

Develops and manufactures medical devices and therapies

About Medtronic

Medtronic provides medical technology, services, and solutions to improve patient care. The company develops a variety of medical devices, including pacemakers, insulin pumps, surgical tools, and neurostimulation devices, which help diagnose, prevent, and treat chronic diseases. These products are used by hospitals, clinics, and healthcare professionals around the world. Medtronic stands out from competitors by investing significantly in research and development to create new products and offering additional services like training and patient management programs. The goal of Medtronic is to enhance patient outcomes and lower healthcare costs through its comprehensive range of medical solutions.

Fridley, MinnesotaHeadquarters

1949Year Founded

$3.2MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Employee Assistance Program

Wellness Program

Risks

Emerging competitors like Fire1 threaten Medtronic's heart failure management market share.

Spine biologics market growth may attract new entrants, increasing competition for Medtronic.

Recent IPOs in medtech indicate rising competition, challenging Medtronic's market position.

Differentiation

Medtronic's diverse product range spans cardiovascular, diabetes, neurological, and surgical technologies.

The company invests heavily in R&D to drive innovation in medical devices.

Medtronic offers comprehensive services, including training and technical support, enhancing product value.

Upsides

Exclusive deal with Kuros enhances Medtronic's orthopedic portfolio and market share.

Growing spine biologics market offers expansion opportunities in spinal fusion and regenerative medicine.

Balloon catheters market growth aligns with Medtronic's recent product launches, boosting cardiovascular presence.

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