Technical Project Manager, Client Onboarding at Recorded Future

Tokyo, Japan

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, Threat IntelligenceIndustries

Requirements

BS degree or 4 years of relevant work experience
Cyber/Information Security Fundamentals knowledge
Security+ certification (strongly recommended)
PMP certification (recommended)
Certified Analyst Lab (CAL) certification (required within first 6 months)
2-5 years of work experience in Cyber/Information Security and/or Threat Intelligence
Product Implementation, SaaS, and Customer Success experience
Extensive experience applying analytical thinking and problem-solving skills
Ability to predict challenges and proactively address obstacles
Fluency in Japanese
Demonstrated understanding of Project Management processes, strategies, and methods
Ability to develop project execution strategy and timeline
Proficiency in client workflow discovery across all types of client team functions
Superb communication skills with ability to convey complex concepts to all levels of personnel

Responsibilities

Expertly consult with clients on Recorded Future’s onboarding best practices and become a trusted partner
Set up the customer environment across Recorded Future Portal, Recorded Future API for integrations, and other product sets as needed
Define an outcomes-based onboarding plan for new clients that achieves their objectives within the desired time frame and shape their strategic account plan for the year
Use understanding of clients’ cyber security use cases, success criteria, and expertise in information security and threat intelligence to drive clients’ utilization of Recorded Future and integrations
Work cross-functionally within Recorded Future to identify opportunities and risks, and present recommendations and solutions
Speak prescriptively about best-practice onboarding and client-specific intelligence use cases
Ensure comprehensive knowledge transfer and effective handoff between support teams through the client lifecycle
Manage multiple projects in a dynamic, fast-paced environment, keeping internal stakeholders up to date and on track
Conduct new user advanced training with a focus on client’s priority use cases to ensure proficiency in using the Recorded Future Portal and high adoption rate during onboarding (over 70%)

Skills

Key technologies and capabilities for this role

Project ManagementClient OnboardingRecorded Future PortalAPI IntegrationsCybersecurityThreat IntelligenceInformation SecurityStakeholder ManagementTraining DeliveryCross-functional Collaboration

Questions & Answers

Common questions about this position

What experience is required for the Technical Project Manager role?

Candidates need 2-5 years of work experience in Cyber/Information Security and/or Threat Intelligence, plus Product Implementation, SaaS, and Customer Success experience. A BS degree or 4 years of relevant work experience is required.

What certifications are needed or recommended for this position?

Security+ is strongly recommended, PMP is recommended, and Certified Analyst Lab (CAL) is required within the first 6 months.

Is Japanese language proficiency required?

Yes, fluency in Japanese is required for this role.

What is the salary or compensation for this position?

This information is not specified in the job description.

What key competencies make a strong candidate for this role?

Strong candidates demonstrate understanding of project management processes, proficiency in client workflow discovery, superb communication skills to convey complex concepts, and the ability to develop project execution strategies and timelines.

Recorded Future

Provides machine-readable threat intelligence solutions

About Recorded Future

Recorded Future provides threat intelligence in the cybersecurity industry by gathering and analyzing information about potential threats to organizations. Their intelligence is delivered in a machine-readable format, making it easy for clients like threat analysts and security teams to integrate with their existing systems. Unlike competitors, Recorded Future focuses on partnerships with Value Added Resellers (VARs) to enhance their offerings and provide comprehensive support. The company's goal is to help organizations lower the risk of cyber attacks through effective threat intelligence.

Somerville, MassachusettsHeadquarters

2009Year Founded

$57.1MTotal Funding

ACQUISITIONCompany Stage

CybersecurityIndustries

1,001-5,000Employees

Benefits

Professional development and career advancement

Flexible work environment, be yourself

Generous vacation policy

Wellness programs

Company outings

Competitive compensation and benefits

Free snacks, drinks, and coffee in the office

Parental leave program

Environmentally conscious

Risks

Integration challenges with Mastercard's systems could delay synergy realization post-acquisition.

The acquisition may shift strategic priorities, alienating clients preferring independent operations.

Competitive pressures from European cybertech firms may impact the Filigran partnership.

Differentiation

Recorded Future offers machine-readable threat intelligence for seamless integration with security systems.

The company indexes data from open, dark web, and technical sources for comprehensive insights.

Recorded Future partners with VARs, enhancing their reach and providing hands-on support.

Upsides

Mastercard's acquisition enhances Recorded Future's AI capabilities for improved cybersecurity services.

Integration with XDR platforms offers a comprehensive security approach for Recorded Future.

The rise of zero-trust models allows Recorded Future to tailor its threat intelligence offerings.

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