Technical Program Manager at SoundCloud

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Music Technology, TechnologyIndustries

Requirements

Technical acumen to understand technical conversations with software engineers and technical requirements
8+ years experience in successful technology program delivery and management through initiation, planning, execution, tracking, and closing stages, with consistent on-time delivery involving internal and external dependencies
Proven ability to lead ambiguous, high-impact programs with complex dependencies
Ability to successfully manage multiple projects in varying stages across multiple products and stakeholder groups with fungible judgment
Ability to anticipate issues and risks before material impact, quantify impact autonomously, weigh options, identify best path forward, align stakeholders, and drive to success

Responsibilities

Overseeing multiple cross-functional technology programs, ensuring alignment with strategic business objectives
Creating and managing detailed program plans for big ticket initiatives and providing leadership in helping teams adapt to change
Collaborating across functions to ensure timely delivery of dependencies
Working with Product Managers to establish and create efficient backlogs
Maintaining open communication channels with product management, design, engineering teams, and other stakeholders
Providing regular program status to various stakeholders
Coordinating cross-functional teams, ensuring alignment and collaboration towards common goals
Responsible for scrum-based ceremonies / overall agile based workflow
Gather deliverables for go to markets (GTM) to ensure on-time delivery
Facilitate conversations for how we implement and ensure team has created needed technical/UX design(s)
Capacity management
Dependency mapping and tracking
Partner on roadmap creation based on product priorities, sizing, and capacity
Sprint progress tracking
Coordinate and collaborate with development teams during implementation
Collaborate with key stakeholders to define, develop, shape and refine an implementation plan

Skills

Key technologies and capabilities for this role

Program ManagementTechnical AcumenRisk ManagementCross-Functional CollaborationStakeholder ManagementAgile MethodologiesRoadmappingPrioritizationNegotiationLeadership

Questions & Answers

Common questions about this position

What is the salary or compensation for the Technical Program Manager role?

This information is not specified in the job description.

Is this Technical Program Manager position remote or does it require office work?

This information is not specified in the job description.

What key skills are required for the Technical Program Manager role?

The role requires a strong program management background, technical acumen, analytical talent, maturity, high judgment, negotiation skills, ability to influence, and leadership.

What is the company culture like for the Delivery & Operations team?

The Delivery & Operations team is collaborative, dedicated to helping engineering teams thrive, passionate about music and technology, values open communication, and is committed to fostering an inclusive environment.

What makes a strong candidate for this Technical Program Manager position?

A strong candidate is passionate about advancing the consumer experience, has a demonstrated ability to navigate ambiguity and manage competing priorities, and excels at anticipating bottlenecks and generating visibility with senior leadership.

SoundCloud

Digital music streaming platform for creators

About SoundCloud

SoundCloud is a digital music streaming platform that allows users to listen to a vast library of over 265 million music tracks for free. Users can access music online, making it a popular choice for individual listeners, artists, bands, DJs, and audio creators. The platform operates on a multifaceted business model, offering a free tier with ads and premium subscription plans like SoundCloud Go and SoundCloud Go+, which provide ad-free listening, offline access, and higher audio quality. Additionally, SoundCloud has a monetization program called SoundCloud Premier, which enables artists to earn money from their tracks through ad revenue and fan support. This focus on both music consumers and creators, along with its extensive library and community of content creators, sets SoundCloud apart from its competitors. The company's goal is to enrich the music experience for users while providing opportunities for artists to monetize their work.

Berlin, GermanyHeadquarters

2007Year Founded

$450.8MTotal Funding

SERIES_GCompany Stage

Consumer Software, EntertainmentIndustries

501-1,000Employees

Benefits

Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources

Robust 401k program

Employee Stock Ownership Plan

Generous professional development allowance

Interested in a gym membership, photography course or book? We have a Creativity and Wellness benefit!

Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually

16 paid weeks for all parents (birthing and non-birthing), regardless of gender, to welcome newborns, adopted and foster children

Various snacks, goodies, and 2 free lunches weekly when at the office

Risks

Cheaper artist plans may reduce revenue per user without a subscriber increase.

SoundCloud's merch store faces competition from established platforms like Bandcamp and Teespring.

New algorithms may face backlash if perceived as unfair or ineffective by artists.

Differentiation

SoundCloud offers a unique social platform for creators to connect with fans globally.

The platform's vast library of 265 million tracks sets it apart from competitors.

SoundCloud's artist monetization program, SoundCloud Premier, attracts a diverse creator community.

Upsides

AI-driven music tools enhance user engagement with personalized experiences and innovative content.

'Fan-powered' Buzzing Playlists increase user interaction by spotlighting emerging artists.

The beta merchandise program provides additional revenue streams, enhancing artist loyalty.

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