Technical Program Manager – Agentic AI Platform at Ema

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, Technology, Enterprise SoftwareIndustries

Requirements

10+ years of experience in Technical Program Management, Engineering Program Management, or equivalent roles within Enterprise SaaS, AI, or automation platforms
Proven ability to lead large, cross-functional technical initiatives from concept to completion
Strong understanding of cloud platforms (AWS, GCP, Azure), APIs, and enterprise system integrations
Experience with agile methodologies, sprint planning, and backlog prioritization
Excellent [communication skills implied in responsibilities, but listed as required]

Responsibilities

Lead end-to-end delivery of technical programs, from requirements definition and scoping to launch and post-deployment optimization
Translate product strategy into actionable execution plans with clear milestones, success criteria, and measurable outcomes
Build and manage cross-functional execution plans involving Engineering, Product, AI Application Engineering, and Data Science
Anticipate and mitigate program risks, proactively identifying blockers and aligning teams toward solutions
Ensure all deliverables meet quality standards, scalability, and enterprise readiness criteria
Act as the connective tissue across Product, Engineering, and Go-To-Market functions
Drive clarity and alignment across teams by facilitating structured communication, sprint planning, and program status reporting
Define and improve processes for program execution, issue tracking, and dependency management
Foster accountability and transparency through structured program dashboards, KPIs, and progress reviews
Partner with engineering teams to understand system architecture, technical constraints, and integration challenges
Break down complex AI platform initiatives into manageable workstreams and clear technical deliverables
Identify opportunities for automation, efficiency, and scalability across Ema’s agentic AI platform
Support incident management, root cause analysis, and continuous improvement efforts
Provide executive-level updates on program status, risks, and mitigations
Communicate technical concepts clearly to both technical and non-technical stakeholders
Manage expectations across diverse stakeholders—balancing delivery urgency with long-term technical vision
Drive operational excellence by defining and refining program management frameworks
Lead retrospectives and post-mortems to capture learnings and improve delivery velocity
Mentor junior PMs or cross-functional leads in structured program delivery methods

Skills

Key technologies and capabilities for this role

Technical Program ManagementCross-functional CollaborationProgram PlanningRisk ManagementAI PlatformsEngineeringProduct ManagementData ScienceScalabilityEnterprise Solutions

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

Ema offers a hybrid work environment that encourages innovation and collaboration across geographies, with headquarters in Silicon Valley and a growing team in Bangalore.

What salary or compensation does this role offer?

This information is not specified in the job description.

What key skills are required for the Technical Program Manager role?

The role requires a strong technical background, exceptional program management discipline, and the ability to operate at both strategic and executional levels, including leading cross-functional teams and technical problem-solving.

What is the company culture like at Ema?

Ema fosters a hybrid work environment that encourages innovation and collaboration across geographies, with a focus on redefining work through agentic AI technology.

What makes a strong candidate for this Technical Program Manager position?

Strong candidates will have a strong technical background, program management discipline, experience leading cross-functional teams in Engineering, Product, and AI, and the ability to drive clarity amid ambiguity.

Ema

Develops enterprise AI solutions for workforce efficiency

About Ema

Ema develops and implements AI solutions specifically designed for businesses. Their main product is AI employees that can be customized through conversation to learn and perform tasks that exceed human capabilities, allowing companies to quickly expand their workforce. Ema's AI solutions focus on replacing traditional co-pilots with secure and compliant AI employees, meeting strict standards like SOC2, ISO27001, GDPR, HIPAA, and NIST. The EmaFusionTM model combines the strengths of over 100 large language models to deliver high accuracy at a low cost for various enterprise applications. Ema distinguishes itself from competitors by providing tailored solutions that empower businesses to enhance their operational efficiency. The company's goal is to help enterprises take control of their operations and achieve significant improvements in productivity through advanced AI technology.

Mountain View, CaliforniaHeadquarters

2023Year Founded

$59.3MTotal Funding

SERIES_ACompany Stage

Cybersecurity, AI & Machine LearningIndustries

51-200Employees

Benefits

Hybrid Work Options

Risks

Emerging competition from startups like SilkFlo and Kognitos threatens Ema's market share.

Rapid customer base expansion may strain Ema's operational capabilities and service quality.

Reliance on multiple investors may lead to conflicting interests and strategic directions.

Differentiation

EmaFusionTM integrates over 100 LLMs for high accuracy and cost-effectiveness.

Ema offers secure AI employees adhering to SOC2, ISO27001, GDPR, HIPAA, and NIST standards.

Ema's no-code AI agents enable enterprises to deploy AI without extensive technical expertise.

Upsides

Ema's customer base has more than doubled since its launch in March 2024.

Ema secured $50M in Series A funding, enhancing its market position and capabilities.

Growing demand for AI-driven automation aligns with Ema's focus on AI employees.

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