Technical Operations Specialist (Categoria Protetta L.68/99)

Position Overview

• Location Type: [Not Specified]
• Job Type: [Not Specified]
• Salary: [Not Specified]

Musixmatch is the leading music metadata company with the world’s largest lyrics catalog and a community of over 80 million contributors. We are a trusted global partner for major companies like Spotify, Apple, Amazon Music, Meta, Google, MTV, Shazam, Vevo, Tidal, and Snapchat, and we partner with over 100,000 music publishers. We are a team of creatives who care about our work, believing in participation and collaboration. We seek tech-savvy individuals eager to learn in a fast-paced, international environment, who enjoy taking on new challenges.

We are looking for a technically adept and detail-oriented Operations Specialist to support our fast-paced teams. This role is ideal for someone who is proficient with numbers, thrives in cross-functional environments, and enjoys managing complex data. You will collaborate closely with Internal Service Managers, Commercial, Operations, and Content teams to create, maintain, and report on documentation and datasets that drive decision-making.

Responsibilities

• Create and maintain client-facing flows and internal documentation.
• Manage and manipulate large datasets using internal and external tools.
• Respond quickly to Commercial team requests with data and documentation support.
• Prepare data files to meet specific formats, specifications, and quality standards.
• Generate actionable reports, summaries, and dashboards.
• Assist Service Managers with operational tasks and project follow-ups.

Requirements

• Fluency in English (written and verbal).
• Proven experience managing large datasets and using data/automation platforms.
• Strong analytical and data literacy skills—comfortable working with numerical data.
• Experience supporting or working with external clients.
• Excellent organizational skills and attention to detail.
• Able to work independently and communicate transparently.
• Proactive, self-driven mindset with high accountability.
• Familiarity and interest in working with Coda, Claude, Google Excel, Docs, Slides, N8N, Tableau, Quicksight, and LLMs.

The Ideal Candidate

The ideal candidate is organized, analytical, and thrives in fast-paced environments. They enjoy problem-solving, translating data into clear documentation, and working across different technical platforms. They are comfortable with multitasking and finding structure in complex situations.

This role is open to candidates belonging to protected categories under Law 68/99 (Article 1).

What We Offer

• Flexible schedule
• Generous training budget
• Top-class tech and equipment
• Company-wide retreat once per year
• Welfare plan

Application Instructions

[Not Specified]

Company Information

Musixmatch is the leading music metadata company, featuring the world’s largest lyrics catalog and a community of over 80M contributors. Musixmatch is the trusted global partner of companies like Spotify, Apple, Amazon Music, Meta, Google, MTV, Shazam, Vevo, Tidal, Snapchat and has a partnership with more than 100,000 music publishers including Sony/ Music Publishing, Universal Music Publishing, Warner/Chappell, Kobalt, BMG Rights, and the Harry Fox Agency.

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Disclaimer: Due to the significant amount of applications we receive, it is not possible to respond to every applicant. If you have not received a response, please be patient. We will contact you if you are selected to move forward in the recruitment process. Thank you for your interest and time.