[Remote] Encounter Data Management Professional at Humana

San Antonio, Texas, United States

Humana Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • Minimum 1 year of experience in medical claims payment and processing
  • Minimum 1 year of experience analyzing and researching medical claims
  • Proficient in Microsoft Office (Word, Excel, Access, PowerPoint)
  • Working knowledge of SQL
  • Demonstrated understanding of healthcare data exchange formats and industry standards (e.g., CSV, XML, JSON, or other structured data)
  • Demonstrated ability to identify process gaps and recommend solutions independently
  • Self-directed with initiative to drive projects and escalate issues appropriately
  • Strong analytical skills with experience resolving complex data issues
  • Proven decision-making in ambiguous situations using available data
  • Demonstrated creativity and proactive approach to managing tasks and inventory
  • Committed to improving business outcomes through continuous improvement
  • Proficient in oral and written communication
  • Collaborative with strong relationship-building and stakeholder engagement skills
  • Familiar with healthcare industry regulations or adjacent sectors

Responsibilities

  • Conduct research and analysis to execute accurate, timely, and completeness of DSNP encounter submissions
  • Support achieving operational and compliance key performance indicators
  • Participate in cross-functional teams and support analyzing business processes, error processing, issues and ticket creations with the product management team
  • Support encounter processing, analytics and research of encounter submission inventory
  • Interpretation and independent determination of the appropriate courses of action
  • Use skills to make an impact

Skills

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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