Technical IAM Analyst at Deliveroo

London, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Food DeliveryIndustries

Requirements

Strong, hands-on understanding of IAM fundamentals, including: Identity lifecycle (JML), Role-based and attribute-based access, User Access Reviews / certifications, Least-privilege access models
Experience configuring and administering SaaS IGA tools
Ability to interpret or work alongside code (Terraform, JSON, YAML, APIs)
Solid understanding of authentication, SSO, MFA, and directory services
Strong analytical mindset; data analysis skills preferred (Excel, SQL, dashboards, scripting)
Experience supporting audits (SOX, PCI, ISO)
End-to-End Ownership: Sees work through from discovery to implementation and validation
Proactive: Anticipates risks, raises issues early, and consistently progresses work without waiting for direction
Problem Solver: Breaks down complex challenges and proposes practical, scalable solutions
Comfortable with Ambiguity: Operates effectively where requirements or processes are not fully defined
Organised & Structured: Manages multiple streams, maintains clear documentation, and meets deadlines
Accountable & Driven: Holds themselves to high standards and consistently delivers high-quality outcomes

Responsibilities

Own end-to-end delivery of IAM processes including Joiners/Movers/Leavers, User Access Reviews, access requests, and role lifecycle management
Maintain and enforce least privilege access across SaaS and business-critical applications
Analyse and improve existing IAM workflows, identifying control gaps, inefficiencies, and risks
Support and lead troubleshooting for access issues, misconfigurations, and escalations
Make configuration changes in SaaS IAM tools confidently and accurately
Read and interpret infrastructure-as-code (e.g., Terraform), configuration files, or workflow logic to understand how access is provisioned or governed
Partner with engineering teams to ensure IAM controls are embedded into system and application designs
Use data to validate access models, detect anomalies, and produce actionable insights
Identify opportunities to automate, simplify, or streamline access workflows and controls
Drive clarity in ambiguous or undefined processes, working cross-functionally to establish clear, repeatable solutions
Take ownership of issues through to closure, ensuring stakeholders are updated and root causes are addressed

Skills

Key technologies and capabilities for this role

IAMIdentity & Access ManagementSaaSAccess GovernanceUser Access ReviewsJoiners/Movers/LeaversLeast PrivilegeTerraformInfrastructure as Code

Questions & Answers

Common questions about this position

What is the employment type for this Technical IAM Analyst role?

This is a full-time position.

Is this Technical IAM Analyst role remote or office-based?

This information is not specified in the job description.

What key skills are required for the Technical IAM Analyst position?

The role requires strong Identity & Access Management expertise, end-to-end ownership, problem-solving ability, a proactive and accountable mindset, ability to read infrastructure-as-code like Terraform, and comfort with ambiguity.

What is the company culture like at Deliveroo?

Deliveroo values autonomy and ownership, moves fast, maintains a small team making a large impact, and is always looking for new ideas in a technology-driven environment.

What makes a strong candidate for the Technical IAM Analyst role?

Strong candidates demonstrate end-to-end ownership, proactivity in anticipating risks, problem-solving by breaking down complex challenges, and the ability to operate comfortably in ambiguous situations.

Deliveroo

Online food delivery connecting customers and restaurants

About Deliveroo

Deliveroo connects customers with a variety of restaurants through its online food delivery service. Customers can place orders via the Deliveroo website or mobile app, which are sent to partner restaurants for preparation. Once the food is ready, Deliveroo's network of delivery riders brings it directly to the customer's home. This system allows restaurants to expand their reach without handling their own delivery logistics. Deliveroo earns money by charging restaurants a commission on orders and customers a delivery fee. They also offer a subscription service, Deliveroo Plus, which gives customers unlimited free delivery for a monthly fee, encouraging loyalty and providing consistent revenue. Additionally, Deliveroo engages in community initiatives, such as providing free meals to NHS workers during the pandemic, which helps build a positive public image and strengthen community relationships.

London, United KingdomHeadquarters

2013Year Founded

$1,569.6MTotal Funding

IPOCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

5,001-10,000Employees

Benefits

Health Insurance

Paid Vacation

Parental Leave

Family Planning Benefits

Risks

Increased competition from Uber Eats and Just Eat threatens market share.

Rising operational costs due to inflation may impact profit margins.

Potential regulatory challenges could increase labor costs for delivery riders.

Differentiation

Deliveroo offers a diverse range of cuisines, from fast food to high-end dining.

The company partners with non-food brands, expanding beyond traditional food delivery.

Deliveroo's three-sided marketplace connects customers, restaurants, and delivery riders efficiently.

Upsides

Partnerships with brands like Accessorize diversify revenue and expand market reach.

Deliveroo Plus subscription service boosts customer loyalty and provides recurring revenue.

AI integration enhances delivery efficiency and reduces operational costs.

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