Senior QA Analyst - PAM / KSM Products

Employment Type: Full-time Location Type: Remote (Hybrid option for candidates in El Dorado Hills, CA or Chicago, IL metro areas) Salary: Not specified

Position Overview

We are seeking a highly motivated and experienced Senior QA Analyst to join our Privileged Access Management (PAM) and Keeper Secrets Manager (KSM) Product teams. The ideal candidate will be a positive and collaborative team player with a strong background in IT infrastructure and IT management. You will play a critical role in ensuring the quality and security of our next-generation PAM and KSM products. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and help us maintain and improve the quality of the product delivered to our customers!

About Keeper

Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com.

About the Role

As a PAM / KSM product focused QA Analyst, your primary focus will be to create, execute, and maintain test plans to ensure rigorous testing of the security and functionality of our products, with a particular emphasis on integration with IT infrastructure such as Azure, AWS, Active Directory, Windows machines, Linux machines, and databases. You’ll work closely with our development and product management teams to ensure that our products not only meet but exceed our customers’ expectations in terms of functionality, performance, and security.

Responsibilities

• Develop, execute, and maintain test plans, test cases, and automated tests to ensure the quality and security of our PAM and KSM products.
• Work closely with development teams to identify, report, and troubleshoot defects and security issues.
• Ensure proper integration testing is conducted across a variety of platforms and technologies including CI/CD platforms like Jenkins, GitLab, and Azure DevOps; cloud providers like AWS, Azure, and GCP; IAM solutions like Okta, Ping Identity, and Active Directory.
• Perform security risk assessments and work with the security team to ensure that our products comply with industry security standards.
• Develop and execute stress tests to evaluate the robustness and reliability of our PAM and KSM products, especially under high-load and fault-tolerant conditions.
• Analyze bugs and errors found during tests and provide continuous feedback to our development teams.
• Recommend improvements in software to enhance user experience and security.
• Motivate the development process for efficiency and performance.
• Ensure detailed documentation of testing processes, results, and recommendations.
• Research and compare similar competitor products.
• Maintain updated knowledge of industry trends and advancements in QA and security testing.

Requirements

• 3+ years of experience in QA, with at least 2 years in a security-focused role.
• Strong technical, written, and communication skills.
• Knowledge of PAM, secrets management, and security best practices.
• Familiarity with languages such as Java, JavaScript, Python, Go, and .NET, as well as corresponding build scripts for each language.
• Familiarity with cloud-based systems and various integration points such as CI/CD platforms (e.g., Jenkins).