Technical Field Engineer CRM - Houston at Medtronic

Houston, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical Devices, Cardiac Rhythm ManagementIndustries

Requirements

Must reside in the Houston Metro area
Valid driver's license
Ability to drive to multiple accounts throughout the region

Responsibilities

Lead regional customer and employee education and training activities in support of Cardiac Rhythm Management (CRM) procedure and product launches
Partner with key leadership, field, and cross-functional personnel to identify opportunities for and barriers to improving district and region performance
Provide feedback to product development, quality, education, and marketing teams regarding product performance to improve future offerings
Serve as the customer and field technical resource in CRM, providing expertise and leadership in Physician and Fellows education, AHP education, clinical evidence interpretation, and Medtronic employee education
Provide implant or clinic coverage as requested by the needs of the region
Train and educate internal teams and external customers on CRM procedures, therapies/products, processes, and solutions
Provide continued education and assessment of tenured field team
Lead coordination of new-hire training with accountability to hiring manager (DM or DSM) and responsible for new hire field sign-off
Understand competitive technology and therapies and craft a message as to why Medtronic devices provide a competitive advantage; disseminate competitive information to regional teams and deliver competitive training to field service and sales staff
Deliver tailored training and education on Medtronic products, competitive products, clinical evidence, and the changing marketplace to enhance the technical and sales skills of local sales and service teams
Deliver new product and procedural field training and ensure that all required technical and clinical evidence for products is delivered in a manner that field teams can articulate to customers
Enhance relationships with current and future stakeholders by delivering strategic and innovative education to promote Medtronic products and therapies, focusing on clinical value, and engage with the Regional Economics Manager for economic value conversations
Translate complex technical messaging, dispel competitive claims, resolve complex technical issues, and maintain customer relationships through technical expertise
Understand, interpret, and participate in communication of product and procedure updates and field corrective actions pertinent to Medtronic products and therapies
Collaborate with the Clinical Research Organization relative to clinical studies and physician research
Partner with sales leadership to develop and execute strategic technical and clinical training

Skills

Key technologies and capabilities for this role

CRMCustomer EducationTrainingPhysician EducationClinical Evidence InterpretationProduct LaunchesMedical TechnologyHealthcare Solutions

Questions & Answers

Common questions about this position

Is this a remote position, and what are the location requirements?

This is a remote position not located at a physical Medtronic site, but the candidate must reside within the territory, specifically in the Houston Metro area, and drive to multiple accounts throughout the region. A valid driver's license is essential.

What is the salary or compensation for this role?

This information is not specified in the job description.

What skills and experience are required for the Technical Field Engineer CRM role?

The role requires expertise in Cardiac Rhythm Management (CRM), including training and educating on procedures, therapies, products, clinical evidence, and competitive technologies. Key responsibilities include leading education for physicians, fellows, AHPs, and Medtronic teams, as well as providing implant or clinic coverage.

What is the company culture like at Medtronic for this position?

Medtronic emphasizes mission-driven innovation to champion healthcare access and equity, supporting employee growth through training, mentorship, and guidance for long-term career success in a connected, compassionate world.

What makes a strong candidate for this Technical Field Engineer role?

A strong candidate is a committed professional with CRM expertise, able to lead education and training for customers and teams, understand competitive technologies, and provide field support like implant coverage while residing in the Houston Metro area.

Medtronic

Develops and manufactures medical devices and therapies

About Medtronic

Medtronic provides medical technology, services, and solutions to improve patient care. The company develops a variety of medical devices, including pacemakers, insulin pumps, surgical tools, and neurostimulation devices, which help diagnose, prevent, and treat chronic diseases. These products are used by hospitals, clinics, and healthcare professionals around the world. Medtronic stands out from competitors by investing significantly in research and development to create new products and offering additional services like training and patient management programs. The goal of Medtronic is to enhance patient outcomes and lower healthcare costs through its comprehensive range of medical solutions.

Fridley, MinnesotaHeadquarters

1949Year Founded

$3.2MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Employee Assistance Program

Wellness Program

Risks

Emerging competitors like Fire1 threaten Medtronic's heart failure management market share.

Spine biologics market growth may attract new entrants, increasing competition for Medtronic.

Recent IPOs in medtech indicate rising competition, challenging Medtronic's market position.

Differentiation

Medtronic's diverse product range spans cardiovascular, diabetes, neurological, and surgical technologies.

The company invests heavily in R&D to drive innovation in medical devices.

Medtronic offers comprehensive services, including training and technical support, enhancing product value.

Upsides

Exclusive deal with Kuros enhances Medtronic's orthopedic portfolio and market share.

Growing spine biologics market offers expansion opportunities in spinal fusion and regenerative medicine.

Balloon catheters market growth aligns with Medtronic's recent product launches, boosting cardiovascular presence.

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