AI Solutions Manager
Arize AISalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, SoftwareIndustries
Requirements
- 2-5 years’ experience in project management
- Damage Prevention / One Call Center experience a plus
- Bachelor’s Degree in a related field preferred or equivalent work experience
- Strong independent decision-making, organizational, planning and problem-solving skills
- Strong technical acumen and understanding of software development practice and procedures
- The ability to identify areas for improvement
- A self-starter with demonstrated commercial acumen
- Excellent written and communication skills
- Excellent communication skills
- Keen attention to detail
- Ability to work independently as well as part of a team
- Proactive approach to problem-solving
- Strong underwriting and product knowledge
Responsibilities
- Lead and manage the implementation of assigned projects from end-to-end, maintaining communication throughout the project to meet client expectations
- Complete projects within expected KPIs - on time and on budget
- Meet with clients following the sale of software packages to collect data and other information required to customize software systems
- Lead clients through business-requirements sessions to evaluate and determine priorities and feasibility and then guide clients to optimal solutions
- Lead clients through system configurations using a Train the Trainer approach to create Irth software subject matter experts within the client team
- Take client’s “as-is” Business processes and formulate the “to-be” process within our product(s). Identify gaps and new features as necessary
- Document requirements in the form of statements of work, process flow diagrams, and other artifacts
- Plan, lead, organize, and control multiple project initiatives through regular meetings, project status reports and maintaining great relationships
- Utilize the company’s systems to track and maintain accurate project status and time entry
- Record customer communication through the system, providing transparency regarding status
- Coordinate client enhancements with internal Irth teams on upcoming sprints
- Maintain close working relationships and communication cadence with matching technical team members and leads
- Work with internal Irth teams to establish ETA for planned development projects and manage impacted stakeholders through execution, including movements on ETA and rationale
- Take an active role in working with development team(s) to ensure defined user stories are reflected in their technical design as projects are broken down into development sprints
- Lead project planning sessions to coordinate staff and internal resources, incorporating risk mitigation into project plans, managing progress and adapting work as required conducting project reviews, contributing to reports for executive staff
- Customize software systems based on clients’ individual needs and specifications
- Serve as the Subject Matter Expert for assigned Projects
- Utilize strong underwriting and product knowledge to support the review for content accuracy and intent
- Lead team through detailed system and business process analysis; ensures enhancements and solutions positively contribute to, expand upon, and do not conflict with overarching product(s) strategy
- Create process flow and project documentation, including wireframes, flow charts, and system configuration documentation
- Coordinate user acceptance testing to secure sign-off of new features
- Perform other duties as assigned by an appropriate administrator or their representative
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this position remote?
Yes, this is a remote position.
What skills are required for the Technical Engagement Manager role?
The role requires excellent communication skills, keen attention to detail, ability to work independently and as part of a team, and a proactive approach to problem-solving.
What does the ideal candidate look like for this role?
The ideal candidate is a strong individual contributor with the ability to influence decision-makers, juggle various priorities, and turn complex challenges into impactful solutions.
What are the main responsibilities of this position?
Responsibilities include leading end-to-end project implementations, conducting business-requirements sessions, customizing software systems, documenting requirements, and coordinating with internal teams to manage project timelines and deliverables.
What is the salary or compensation for this role?
This information is not specified in the job description.
48forty Solutions
Pallet management and logistics services provider
About 48forty Solutions
48forty Solutions provides pallet management services in the logistics and supply chain market, focusing on the retail sector. They offer new, custom, and recycled pallets, along with retrieval and recycling services, helping businesses manage their pallet inventory sustainably. The company distinguishes itself by investing in technology and training, which enhances their service quality and efficiency. Their goal is to improve supply chain operations for their clients while promoting sustainability.
Alpharetta, GeorgiaHeadquarters
1992Year Founded
$25KTotal Funding
BUYOUTCompany Stage
Consulting, Industrial & ManufacturingIndustries
1,001-5,000Employees
Risks
Rising raw material costs may impact recycled pallet production profitability.
Labor shortages could hinder operational efficiency and client service.
Integration challenges from recent acquisitions may lead to operational inefficiencies.
Differentiation
48forty Solutions is the first to offer SFI-certified recycled pallets in North America.
The company has a vast network of over 225 facilities, enhancing service reach.
Recent acquisitions, like Taylor Pallets, expand their service offerings and market presence.
Upsides
Growing demand for sustainable packaging boosts the recycled pallet market.
IoT integration enhances supply chain visibility and operational efficiency.
E-commerce growth increases demand for efficient pallet management solutions.
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