Responsibilities

The Technical Control Engineer will demonstrate knowledge of plant and process safety rules, safe operating methods, and good housekeeping standards, while also receiving, prioritizing, documenting, and actively resolving end-user help requests. They will develop help sheets and knowledge base articles for end-users, test fixes to ensure adequate resolution, and perform post-resolution follow-ups. The role involves performing ongoing activities such as backups, trend analyzing, I/O checks, and assisting site teams with troubleshooting advanced electro-mechanical issues remotely. Furthermore, the engineer will respond to equipment downtime issues, establish required outside resources, train plant electricians, and perform other duties as assigned, including travel for training and site support.