Sr. Sustaining Electrical Engineer

Position Overview

• Location Type: Remote
• Job Type: Full-Time
• Salary: $140K - $170K

Serve Robotics is seeking a Senior Sustaining Electrical Engineer to lead the support and enhancement of electrical systems within their robotic platforms. This role focuses on Failure Analysis (FA) and resolving high-impact electrical issues throughout the product lifecycle. The ideal candidate is technically expert, enjoys cross-functional collaboration, and is passionate about improving system reliability.

About Serve Robotics

Serve Robotics is an innovative company reimagining urban mobility with personable sidewalk robots for deliveries. Their mission is to move deliveries off congested streets, increase accessibility, and support local businesses. The team consists of experienced professionals in software, hardware, and design, dedicated to solving real-world problems using robotics, machine learning, and computer vision with a strong emphasis on user experience. They are agile, diverse, driven, and believe in collaborative problem-solving.

Responsibilities

• Lead structured Failure Analysis (FA) on robotic systems and subassemblies using advanced root cause methodologies.
• Serve as the technical lead for resolving complex electrical issues in production and field environments.
• Author and present rigorous FA reports, aligning stakeholders on findings and next steps.
• Drive and own Engineering Change Orders (ECOs) for electrical design improvements targeting reliability, serviceability, and manufacturability.
• Maintain and improve electrical documentation, including schematics, BOMs, wiring diagrams, and test plans.
• Collaborate with Firmware, Mechanical, Systems, and Test Engineering to troubleshoot and resolve cross-disciplinary issues.
• Partner with Manufacturing and Supply Chain to improve yield, address component obsolescence, and mitigate supplier issues.
• Lead qualification efforts for alternate components and suppliers (sensors, motors, power systems, PCBs).
• Support and direct electrical bring-up and debug across robot subassemblies.
• Identify and lead initiatives for cost reduction, field issue trend tracking, and reliability-focused continuous improvement.
• Mentor junior engineers and provide technical oversight during FA, debug, and design validation activities.

Qualifications

• Bachelor’s degree in Electrical Engineering or a related field.
• 5+ years of experience in electrical design or sustaining engineering in robotics or complex electromechanical systems.
• Proven experience with structured FA techniques (5 Whys, Fishbone, FMEA, Fault Tree Analysis).
• Solid understanding of analog and digital circuit design, including sensors, motor drivers, and power electronics.
• Skilled in using lab tools (oscilloscopes, logic analyzers, power meters, multimeters, etc.).
• Proficient in ECAD tools (e.g., Altium Designer, OrCAD) and PLM systems (e.g., Arena, Agile).
• Experience with EMI/ESD troubleshooting and system-level validation.
• Hands-on experience with robotic or automation systems preferred.
• Effective communicator with strong cross-functional collaboration skills.
• Familiarity with manufacturing processes for PCBAs, cable assemblies, and embedded systems.
• Exposure to regulatory and compliance standards (e.g., CE, UL, FCC) is a plus.