Serve Robotics

Sr. Sustaining Firmware Engineer

Los Angeles, California, United States

$140,000 – $170,000Compensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Robotics, Hardware, Software, AutomationIndustries

Requirements

Candidates should possess a Bachelor’s degree in Electrical Engineering, Computer Engineering, Robotics, or a related field, along with at least 5 years of experience in embedded firmware development, particularly in complex hardware environments. Strong proficiency in C/C++ for bare-metal or RTOS-based platforms (e.g., STM32, NXP, TI) is required, as well as a deep understanding of real-time systems, embedded debugging, and firmware-hardware interaction. Experience with common hardware interfaces such as SPI, I2C, UART, PWM, GPIO, and CAN is also necessary, along with familiarity with lab tools like oscilloscopes, logic analyzers, and JTAG/SWD debuggers.

Responsibilities

The Senior Sustaining Firmware Engineer will lead structured Failure Analysis (FA) and root-cause investigations across production and field environments, serve as a technical lead for resolving complex embedded issues involving sensors, actuators, safety systems, and power management, author detailed FA reports, implement and validate firmware changes, support and improve firmware documentation, collaborate with various engineering teams to resolve multi-disciplinary issues, contribute to firmware bring-up and system validation, develop diagnostic tools and test routines, drive initiatives for cost reduction and reliability, mentor junior engineers, and provide hands-on support for firmware in robotics or field-deployed systems.

Skills

Embedded Firmware
Failure Analysis
Debugging
Root-Cause Investigation
Sensor Integration
Actuator Control
Safety Systems
Power Management
Cross-Functional Collaboration
Firmware Development

Serve Robotics

Autonomous delivery robots for food and retail

About Serve Robotics

Serve Robotics is changing the delivery industry with its self-driving robots that provide sustainable and efficient delivery solutions. Instead of using traditional vehicles, these lightweight, autonomous robots deliver small items like food and retail products, reducing carbon emissions and traffic congestion. The company operates on a delivery-as-a-service (DaaS) model, allowing businesses in the food and retail sectors to subscribe and pay based on their delivery needs. Serve Robotics aims to lead in the autonomous delivery market by offering eco-friendly solutions that enhance customer experience.

Key Metrics

Redwood City, CaliforniaHeadquarters
2021Year Founded
$51.6MTotal Funding
POST_IPO_EQUITYCompany Stage
Food & Agriculture, Robotics & Automation, Consumer GoodsIndustries
51-200Employees

Risks

Rapid expansion may strain resources and operational capabilities.
Integration of Vebu could divert focus from core delivery services.
Over-reliance on partners like Uber and Nvidia poses potential risks.

Differentiation

Serve Robotics uses zero-emissions rovers for eco-friendly food delivery.
The company offers delivery-as-a-service with a subscription-based revenue model.
Serve Robotics integrates Vebu's Autocado for expanded automation solutions.

Upsides

Recent $80M funding supports expansion to 2,000 robots by end of 2025.
Acquisition of Vebu enhances automation offerings beyond delivery services.
Appointment of Anthony Armenta boosts AI and software capabilities.

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