Technical Consultant Intern at Hewlett Packard Enterprise

Sofia, Sofia-City, Bulgaria

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Not SpecifiedCompensation

InternshipExperience Level

InternshipJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Currently enrolled in a Bachelor or Master’s degree in Engineering, Computer Science or another IT related degree
Fluent in written and verbal English
Analytical troubleshooting and problem-solving skills
Time management skills and working with strict deadlines
Excellent customer, telephone, oral and written communications skills
The drive to seek out what’s next and to deliver exceptional results
A collaborative, solution focused spirit and overall sense of urgency
The desire to embrace new ideas and fresh thinking and seek out ideas different than your own
Experience as an active leader on campus who strives to make a positive impact on the world
Comfort with working in a hybrid (virtual and face-to-face) environment
Accountability
Action Planning
Active Learning
Active Listening
Bias (awareness/management implied)
Business acumen
Calendar Management
Coaching
Computer Literacy
Creativity
Critical Thinking
Design Thinking
Empathy
Follow-Through

Responsibilities

Analyze and manage storage and server hardware customer cases to an effective resolution
Deep-dive into technical analysis of the customer configuration, in order to troubleshoot the issues and develop an effective recovery plan
Solve hardware/software problems of a customer according to company KPIs for the business
Observe, analyze and propose qualification process improvements suggestions and/or reports
Deliver great customer experience through providing world class managed services and global support

Skills

Storage Hardware

Server Hardware

Customer Case Analysis

Managed Services

IT Support

Hardware Management

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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