Sr. Business Analyst (Salesforce)
PointClickCare- Full Time
- Junior (1 to 2 years)
Candidates should have extensive experience as a Technical Business Analyst, strong experience with enterprise-grade software solutions and Agile environments, and proven ability to document complex business and technical requirements with clarity and structure. They should be skilled in tools like Jira, Confluence, Miro, Figma, and familiar with Agile metrics and workflows, possessing exceptional communication and facilitation skills, the ability to manage ambiguity, balance competing priorities, and stay calm under pressure.
The Technical Business Analyst will collaborate with stakeholders to elicit, refine, and document functional and non-functional requirements, translating business goals into detailed user stories, acceptance criteria, and process flows. They will clarify technical ambiguities and ensure shared understanding across teams, acting as the liaison between business and technical teams, facilitating Agile ceremonies and communicating progress and blockers with clarity. The role involves understanding the technical architecture and limitations of the systems in use, providing input into solution design, and collaborating with engineers and QA to define Definition of Done and ensure solutions meet the brief. Additionally, the Technical Business Analyst will collaborate with Product Managers and Delivery Leads to prioritize and refine backlogs, breaking down complex business needs into structured user stories and balancing strategic, BAU, and support requests to ensure optimal team focus.
Manages electric vehicle charging stations
Monta operates in the electric vehicle (EV) charging sector, providing a solution for managing EV charging stations. The company offers a Charge Point Management System (CPMS) that simplifies the installation, management, and operation of charging points for various clients, including workplaces, commercial businesses, and municipalities. This system allows clients to control access to their charging stations, manage energy usage, collect charging data, and provide multiple payment options. Monta's software-only approach gives it flexibility to meet diverse client needs without requiring different systems. This focus on business-to-business sales and its success in winning tenders distinguishes Monta from its competitors. The company's goal is to support the growth of the EV market by offering comprehensive and efficient management solutions for charging stations.