TrueML

Technical Program Manager II

Argentina

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial SoftwareIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full-time
  • Salary: Not specified

TrueML is a mission-driven financial software company focused on creating better customer experiences for distressed borrowers. They utilize machine learning to engage customers digitally and adjust strategies in real-time. The company seeks a proactive Technical Program Manager II to lead Product and Technology initiatives from concept to launch, reporting into the Sr. Director of Program & Operations. The ideal candidate is an excellent facilitator with a process improvement mindset and a positive attitude, possessing a strong technical program management background and experience coordinating with cross-functional agile teams.

Requirements

  • Strong technical program management background
  • Demonstrated ability to coordinate with cross-functional agile teams
  • Experience delivering complex initiatives
  • Excellent facilitation and communication skills
  • Process improvement mindset
  • Positive attitude

Responsibilities

  • Bridge between various teams (Product, Engineering, Information Security, Legal)
  • Ensure Jira representation aligned with Product and technology standards
  • Track and communicate initiative progress against milestones
  • Collaborate with cross-functional teams to supervise dependencies, plan releases, and resolve blocked issues
  • Proactively identify and mitigate program risks, remove blockers, and escalate to leadership
  • Manage a variety of complex, cross-functional programs
  • Create and maintain the roadmap for assigned teams
  • Manage team capacity and conduct impact analysis
  • Lead Agile/Scrum teams as a coach or scrum master (facilitating Agile ceremonies)
  • Build, lead, and supervise progress on release plans across multiple initiatives
  • Prepare the project s (incomplete)

Work-Life Benefits

  • Unlimited PTO
  • Medical benefit contributions (in congruence with local laws and type of employment agreement)

Skills

Technical Program Management
Agile
Scrum
Cross-functional Team Coordination
Process Improvement
Facilitation
Communication
Risk Management
Roadmap Planning
Dependency Management

TrueML

Fintech solutions for debt collection and management

About TrueML

TrueML operates in the financial technology sector, focusing on enhancing the financial services experience for consumers. Its main product, TrueAccord, is a digital platform that streamlines debt collection and recovery, using intelligent technology to improve outcomes for businesses while ensuring a positive experience for consumers. TrueML also offers True Life Solutions, which includes consumer-facing tools like Engage, a communication platform that connects consumers with debt collectors and creditors, helping them manage and pay down debts. Unlike many competitors, TrueML emphasizes inclusivity and customer-friendliness in its approach to financial services. The company's goal is to make financial services accessible to everyone, regardless of their financial situation, and to transform the often challenging experience of managing debts into a more manageable and respectful process.

16011 College Blvd Suite 130, Lenexa, KS 66219, USAHeadquarters
2013Year Founded
$199.9MTotal Funding
VENTURE_UNKNOWNCompany Stage
Fintech, Financial ServicesIndustries
51-200Employees

Benefits

Unlimited Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
401(k) Retirement Plan
Family Planning Benefits
Mental Health Support
Wellness Program

Risks

Emerging fintech startups may erode TrueML's market share with similar solutions.
Consumer privacy regulations like GDPR could impact TrueML's operations significantly.
Economic downturns may challenge TrueML's ability to recover debts effectively.

Differentiation

TrueML uses machine learning to personalize debt collection outreach across digital channels.
TrueAccord platform optimizes debt recovery while enhancing customer experience and brand loyalty.
True Life Solutions offers tools like Engage to help individuals manage and pay down debts.

Upsides

Retain product recovered $375 million in past-due balances since January 2023.
Thomas Overton's appointment as CTO enhances focus on machine learning capabilities.
Retain reduces operational costs by automating delinquency communications, increasing efficiency.

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