Senior Technical Program Manager
Human Interest- Full Time
- Senior (5 to 8 years)
Candidates should possess a Bachelor's degree in Computer Science, Engineering, or a related technical field, and have at least 3 years of experience in technical program management, specifically with a demonstrated ability to coordinate with cross-functional agile teams and deliver complex initiatives. Strong experience in Jira and agile methodologies is required, along with the ability to manage a variety of complex, cross-functional programs and lead planning and execution of high-impact programs.
As a Technical Program Manager II, you will be the bridge between various teams in multiple time zones, working closely with people from Product, Engineering, Information Security, and Legal, driving the end-to-end delivery of new initiatives and programs. You will ensure all work is represented in Jira in alignment with Product and technology standards, track and communicate initiative progress against milestones to stakeholders and leadership, collaborate with cross-functional teams to supervise dependencies, plan releases, and resolve blocked issues, proactively identify and mitigate program risks, remove blockers, advance progress, and escalate to leadership where appropriate, and manage a variety of complex, cross-functional programs and lead planning and execution of high-impact programs for assigned teams.
Fintech solutions for debt collection and management
TrueML operates in the financial technology sector, focusing on enhancing the financial services experience for consumers. Its main product, TrueAccord, is a digital platform that streamlines debt collection and recovery, using intelligent technology to improve outcomes for businesses while ensuring a positive experience for consumers. TrueML also offers True Life Solutions, which includes consumer-facing tools like Engage, a communication platform that connects consumers with debt collectors and creditors, helping them manage and pay down debts. Unlike many competitors, TrueML emphasizes inclusivity and customer-friendliness in its approach to financial services. The company's goal is to make financial services accessible to everyone, regardless of their financial situation, and to transform the often challenging experience of managing debts into a more manageable and respectful process.