[Remote] Technical Account Manager - EMEA at Hightouch

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, Data Management, Customer Data PlatformIndustries

Skills

Key technologies and capabilities for this role

Customer SuccessProduct ExpertiseCommunicationGrowth MindsetPersistenceData Platform KnowledgeAI and Data Activation

Questions & Answers

Common questions about this position

What is the salary for the Technical Account Manager role?

This information is not specified in the job description.

Is this Technical Account Manager position remote or office-based?

This information is not specified in the job description.

What skills are required for this Technical Account Manager position?

Required skills include 5-10 years in client-facing or technology-focused roles, proven technical project management with a customer-first attitude, excellent project management and communication skills, ability to learn new technologies quickly, and strong troubleshooting and problem-solving skills.

What are Hightouch's company values?

Hightouch values a first-principles approach, speed, efficiency, compassion, kindness, strong communication, a growth mindset, and persistence.

What makes a strong candidate for the Technical Account Manager role?

A strong candidate has 5-10 years of client-facing and technical experience, excels in project management and communication, demonstrates quick learning of technologies like APIs and databases, and shows strong troubleshooting skills with empathy and a customer-first attitude.

Hightouch

Syncs live customer data across platforms

About Hightouch

Hightouch syncs live customer data into various tools that businesses use, ensuring that this data is current and accessible for better decision-making. It operates in the data integration market, focusing on Reverse ETL, which moves data from a warehouse into SaaS applications for real-time use. Hightouch stands out by securely handling sensitive information and integrating with various tools, making it a versatile solution for data teams. The company's goal is to help businesses enhance their operational efficiency by keeping customer data synchronized across multiple platforms.

San Francisco, CaliforniaHeadquarters

2018Year Founded

$89.7MTotal Funding

LATE_VCCompany Stage

Data & Analytics, Enterprise Software, HealthcareIndustries

201-500Employees

Benefits

Competitive salary - We offer competitive salary and meaningful equity. We also offer 401k for our US employees.

Remote friendly - Visit the San Francisco and New York headquarters up to 4x’s a year to bond with your fellow teammates.

Flexible PTO - Downtime is just as important as on time and your teammates will support you while you relax and recharge.

Wellness - We offer a monthly wellness stipend, wellness days each quarter, and virtual yoga classes.

Core benefits - For full-time US-based employees, we cover all health benefit premiums, 50% for dependents, and life insurance.

Parental leave - We value and support the family planning process. We provide up to 16 weeks for parents.

Risks

Increased competition from Census and Grouparoo may impact Hightouch's market share.

Stricter European privacy regulations could complicate operations and increase compliance costs.

Economic downturns might affect subscription renewals and new customer acquisition.

Differentiation

Hightouch specializes in Reverse ETL, moving data from warehouses to SaaS applications.

The platform ensures real-time data activation for personalized marketing and sales optimization.

Hightouch offers HIPAA-compliant data handling, crucial for healthcare and sensitive data sectors.

Upsides

Hightouch's AI Decisioning enhances lifecycle marketing with precise targeting and personalization.

The partnership with The Trade Desk expands Hightouch's reach in European advertising markets.

Composable CDP trend supports Hightouch's flexible, customizable data solutions for businesses.

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