Technical Account Manager at Cognite

Houston, Texas, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Software, Industrial Digital Transformation, Oil & Gas, ManufacturingIndustries

Requirements

Experience aligning on a target architecture for CDF across enterprise IT teams
Ability to collaborate with Field Engineering and Solution Architects during pre-sales
Experience providing customer context and future-state alignment

Responsibilities

Lead the technical relationship across the customer lifecycle
Validate architectural decisions during pre-sales
Support deployment and operationalization post-First Value
Co-own technical alignment for expansion and renewal
Enable the partner ecosystem
Ensure solution integrity
Elevate the Cognite experience through feedback loops
Collaborate across Services, Product, Engineering, and Account Teams
Work with central customer IT teams to align on a target architecture for CDF across their enterprise

Skills

Key technologies and capabilities for this role

Technical Account ManagementCustomer SuccessCommunicationProblem-solvingStakeholder Management

Questions & Answers

Common questions about this position

What is the employment type for the Technical Account Manager role?

The position is full-time.

Is this Technical Account Manager position remote or office-based?

This information is not specified in the job description.

What skills are needed for the Technical Account Manager role at Cognite?

Key skills include acting as trusted advisors to help customers realize value from Cognite Data Fusion, cross-functional collaboration across Services, Product, Engineering, and Account Teams, and catalyzing customer expansions, renewals, and adoption programs.

What are Cognite's company values?

Cognite's values are Impact (result-oriented), Ownership (embracing inclusivity and shared responsibilities), and Relentless (determined pursuit of innovation, viewing setbacks as growth opportunities). The Global Strategic Services team embodies togetherness, curiosity, and openness.

What makes a strong candidate for the Technical Account Manager position?

Strong candidates excel in cross-functional collaboration, customer empathy, driving value realization from CDF, and catalyzing expansions and renewals through curiosity and openness.

Cognite

Industrial data management for asset-heavy industries

About Cognite

Cognite specializes in managing industrial data and facilitating digital transformation for asset-heavy industries like oil and gas, power and utilities, and manufacturing. Its main product, Cognite Data Fusion, integrates and organizes data from various sources, making it easier for businesses to analyze and utilize this information effectively. This process, known as data contextualization, enhances the relevance of data for better decision-making. Cognite operates on a software-as-a-service (SaaS) model, allowing clients to subscribe to its software, which provides a consistent revenue stream and access to ongoing updates. Additionally, Cognite offers consulting services to assist clients in optimizing their use of the software. The company's goal is to help industries improve their operations through better data management and digital solutions.

Bærum, NorwayHeadquarters

2016Year Founded

$219.2MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Industrial & Manufacturing, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Competitive Compensation + 401(k) with employer matching

Health, Dental, Vision & Disability Coverages with premiums fully covered for employees and all dependents

Unlimited PTO + flexibility to enjoy it

Paid Parental Leave Program

Learning & Development Stipends

Global Mobility & Exchange Program

Company Paid Friday Lunch via DoorDash + Fully Stocked Fridges in the offices

Risks

Emerging industrial AI startups pose a threat to Cognite's market share.

Geopolitical tensions could disrupt operations in key regions like the Middle East.

Reliance on cloud providers introduces risks related to data security and outages.

Differentiation

Cognite Data Fusion integrates and contextualizes data for asset-heavy industries.

Cognite offers a subscription-based SaaS model, ensuring continuous software updates.

Cognite's solutions enhance safety, sustainability, and efficiency in industrial operations.

Upsides

Cognite's partnership with Google Cloud enhances scalability and security for data management.

The launch of Cognite Embedded opens new innovation avenues for industrial software builders.

Cognite's joint venture with Saudi Aramco expands its influence in the MENA region.

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