Tech Lead – Order Management Systems (OMS)

Position Overview

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As a Tech Lead - OMS at Orium, you’ll blend hands-on coding, architectural oversight, and strategic influence to shape large-scale Order Management System (OMS) and Point of Sale (POS) solutions for enterprise retailers across the Americas and Europe. You’ll operate in a cloud-native, serverless environment and guide a cross-functional squad to success - championing scalability, performance, and seamless integrations across complex digital commerce ecosystems. You’ll act as a technical authority and trusted partner, contributing to the architecture and delivery of composable commerce OMS and POS, while mentoring team members and collaborating with senior stakeholders to deliver value at scale.

Responsibilities

Technical Delivery

• Design, develop, implement, and support high-quality solutions for OMS and POS platforms, ensuring system reliability and minimal downtime.
• Write clean, efficient, and well-documented code following best practices and coding standards, contributing to high-quality deliverables and robust system performance.
• Validate changes through regression testing to ensure alignment with business needs and system stability.
• Manage support requests and incidents using a ticketing system, providing timely updates and resolutions.
• Analyze incident trends to identify recurring issues, recommend proactive solutions, and contribute to the development of innovative solutions to enhance retail operations.
• Provide feedback on system and process improvements, collaborating with teams to implement enhancements and drive innovation across retail ecosystems.

Collaboration & Documentation

• Partner with designers, Product Managers, and clients to gather requirements, prioritize tasks, and deliver projects on time and within budget.
• Create and maintain technical documentation, diagrams, and APIs to facilitate knowledge sharing and seamless data exchange.
• Engage with stakeholders and clients to provide regular updates, address concerns, and ensure transparency on project progress, challenges, and decisions.

Technical Leadership & Team Enablement

• Act as a subject matter expert (SME) in OMS and POS technologies, guiding architectural and technology decisions.
• Lead by example in technical excellence and coding standards, ensuring consistency and high performance across the codebase.
• Conduct code reviews and provide constructive feedback to maintain code quality, support skill development, and encourage team learning.
• Mentor and coach developers, supporting their professional growth and helping them navigate challenges in project delivery.
• Collaborate with Delivery Managers, Product Managers, and leadership to scope work, assign responsibilities, and ensure alignment with client and business priorities.

Skills & Qualifications

• 8+ years of software engineering experience, with increasing responsibility in technical leadership.
• Expertise in backend development using Java, Node.js, or similar technologies; experience with React is a plus.
• Experience implementing Fluent OMS is required.
• Strong understanding of event-driven architecture, distributed systems, and real-time data processing.
• Proficiency in API design and integration (REST, GraphQL).
• Experience with cloud-native services (e.g., AWS Lambda, SQS, SNS, DynamoDB).
• Proven track record of mentoring developers and leading agile teams in enterprise environments.
• Familiarity with commerce platforms (e.g., Commercetools, Elastic Path, Shopify Plus) is a plus.
• Exposure to DevOps, CI/CD pipelines, and monitoring tools.
• Experience with AI-enhanced development workflows and a strong curiosity for innovation.
• A mindset of continuous learning, with a demonstrated ability to adapt to new technologies and trends.

*AI expectations will vary by role — some positions will focus on AI exploration and experimentation, while leadership roles may drive AI adoption and strategy.

About the Opportunity

As a Tech Lead - OMS at Orium, you’ll blend hands-on coding, architectural oversight, and strategic influence to shape large-scale Order Management System (OMS) and Point of Sale (POS) solutions for enterprise retailers across the Americas and Europe. You’ll operate in a cloud-native, serverless environment and guide a cross-functional squad to success - championing scalability, performance, and seamless integrations across complex digital commerce ecosystems. You’ll act as a technical authority and trusted partner, contributing to the architecture and delivery of composable commerce OMS and POS, while mentoring team members and collaborating with senior stakeholders to deliver value at scale.

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