Team Manager – MLER at DXC Technology

Melbourne, Victoria, Australia

DXC Technology Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Workers Compensation, InsuranceIndustries

Requirements

  • Extensive experience in Workers Compensation with specific exposure to Medical and Like Entitlement Reviews
  • Strong understanding of treatment guidelines, compensable services, and legislative frameworks
  • Proven leadership experience with demonstrated capability in people management and performance management
  • Ability to interpret clinical information and apply it to entitlement decision-making
  • Strong communication and stakeholder engagement skills
  • A passion for leading teams to deliver exceptional service and outcomes

Responsibilities

  • Lead, mentor, and develop a team of MLER specialists to deliver high-quality, timely entitlement reviews
  • Oversee complex case decisions relating to medical and like entitlements
  • Ensure compliance with legislative requirements, clinical evidence, and scheme frameworks
  • Monitor team performance, implement continuous improvement initiatives, and manage KPI achievement
  • Provide coaching, conduct regular performance reviews, and manage underperformance where required
  • Drive employee engagement and foster a collaborative, supportive, and accountable team culture
  • Liaise with internal stakeholders, medical advisors, and external providers to ensure optimal outcomes

Skills

Key technologies and capabilities for this role

Workers CompensationMLERPeople ManagementPerformance ManagementRegulatory ComplianceKPI ManagementCoachingStakeholder ManagementTeam LeadershipContinuous Improvement

Questions & Answers

Common questions about this position

What benefits does DXC Technology offer?

DXC offers competitive remuneration, benefits, training, and career opportunities as part of their 'people first' philosophy.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What skills and experience are required for the Team Manager – MLER role?

Required skills include extensive experience in Workers Compensation with exposure to Medical and Like Entitlement Reviews, strong understanding of treatment guidelines and legislative frameworks, proven leadership in people and performance management, ability to interpret clinical information, and strong communication skills.

What is the company culture like at DXC Technology?

DXC fosters a culture of inclusion, belonging, corporate citizenship, collaboration, support, accountability, and a 'people first' philosophy.

What makes a strong candidate for this Team Manager position?

A strong candidate will have extensive Workers Compensation experience focused on Medical and Like Entitlement Reviews, proven leadership in managing teams and performance, and a passion for delivering exceptional service outcomes.

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters
2017Year Founded
$14.6MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.
Rapid technological changes may outpace DXC's innovation, risking service obsolescence.
Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.
The company specializes in modernizing mission-critical systems for large enterprises.
DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.
The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.
DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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