Team Manager - Beckman NACO Collections (US time) at Danaher Corporation

Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Filtration, BiotechnologyIndustries

Requirements

Bachelor’s degree in Accounting, Finance, Business Administration, or a related field. Professional certifications are advantageous
5+ years of experience in collections or a similar financial role, with a proven track record in managing teams and driving performance
Experience in a managerial role is required
Operating knowledge of ERP system – Oracle (preferred but not mandatory)
Strategic thinker with a proactive and results-driven mindset, ability to manage multiple priorities

Responsibilities

Manage and lead the collections team, including recruiting, training, and developing team members. Conduct performance evaluations, provide feedback, and ensure alignment with company goals and standards
Develop and execute strategies to enhance collections performance, reduce overdue accounts, and improve recovery rates. Set departmental goals and KPIs, and monitor progress towards achieving them
Oversee day-to-day collections operations, including account management, payment negotiations, and dispute resolution. Ensure that collections activities are conducted in accordance with company policies and industry regulations
Identify opportunities for process improvements and lead initiatives to enhance the efficiency and effectiveness of the collections department. Implement best practices, new tools, and technologies as needed
Prepare and present detailed reports on collections performance, account statuses, and team activities. Analyze data to identify trends, potential issues, and areas for improvement, and provide actionable insights to senior management
Handle escalated customer interactions and complex cases, ensuring high levels of customer satisfaction and resolution of issues. Build and maintain strong relationships with key clients and stakeholders
Work closely with other departments, such as Sales, Finance, and Customer Service, to address account issues, align strategies, and ensure a cohesive approach to collections and customer management
Ensure compliance with legal and regulatory requirements related to collections. Manage risk exposure by assessing account statuses and implementing appropriate risk mitigation strategies

Skills

Team Management

Collections Strategy

Performance Management

Recruiting

Training

Order to Cash

Financial Operations

Operational Excellence

Danaher Corporation

Water quality, diagnostics, and identification solutions

About Danaher Corporation

Danaher Corporation operates in key markets such as water quality, product identification, and diagnostics. The company provides precision instruments and advanced purification technologies for analyzing and managing water, ensuring its safety in various environments. In product identification, Danaher specializes in laser marking, coding, and packaging solutions that help maintain product freshness and accurate labeling throughout the supply chain. In the diagnostics sector, Danaher offers tools and software that enhance diagnostic confidence, enabling healthcare providers to deliver effective care. What sets Danaher apart from competitors is its unique Danaher Business System, which focuses on continuous improvement and empowers employees to drive change. The company's goal is to consistently deliver high-performance products and solutions while maintaining leadership in its markets.

Washington, District of ColumbiaHeadquarters

1969Year Founded

IPOCompany Stage

Industrial & Manufacturing, Healthcare, Consumer GoodsIndustries

10,001+Employees

Risks

Increased competition from Roche and Abbott in AI-driven diagnostics.

Potential regulatory challenges in the EU for water quality sector.

Supply chain vulnerabilities affecting precision instruments sourcing.

Differentiation

Danaher's Danaher Business System drives continuous improvement and superior financial performance.

The acquisition of Cytiva enhances Danaher's capabilities in the biopharmaceutical sector.

Danaher's advanced purification technologies meet increasing demands for sustainable water management.

Upsides

Danaher's investment in AI-driven healthcare solutions boosts its diagnostics capabilities.

Cytiva acquisition expands Danaher's market share in the biopharmaceutical sector.

Point-of-care testing demand drives growth for Danaher's diagnostic tools and software.

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