Team Manager at DXC Technology

United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, Reinsurance, Financial ServicesIndustries

Requirements

Previous experience of managing people and teams especially where your knowledge of their day-to-day role is limited, due to the complex technical nature of their roles
Ability to work under pressure to meet challenging deadlines
Ability to manage own workload to meet business requirements and timescales
Strong numeracy, verbal, and literacy skills
Computer literate with working knowledge of Outlook and MS Office
Work to a high level of accuracy with attention to detail
Strong organisational, personal and time management skills
Ability to work independently and as part of a team
Excellent interpersonal skills
Ability to change focus quickly as business needs change
Commercial awareness & business acumen
Involvement in innovation &/or process improvement projects
Desirable: Workflow management and capacity planning experience
Desirable: Experience/understanding of Control IQ AOMI Methodology
Desirable: Insurance background, preferably London Market experience

Responsibilities

Forecasting workloads and associated resource requirements - using Control IQ AOM Methodology to continually drive performance improvement
Workflow Management - distributing and managing work across your team to meet business plans, taking corrective action to re-plan and re-prioritise at critical points to ensure daily plans are achieved
Managing Quality - Supporting your team to achieve quality, control and compliance standards, including monitoring compliance of ISAE audit controls
Performance Management - Conducting regular 1:1s and PDRs with team members. Coaching and developing team members. Identifying developmental & training needs and putting effective plans in place to address gaps
Team briefings - holding meetings to communicate daily / weekly / monthly priorities
Deliver Great Customer Service - Manage customer relationships and build effective working relationships with internal & external customers
Manage Change and Innovation Initiatives - Supporting your team through periods of change
Day-to-day line management of a team that provides essential support across the business, including processing complex premiums, handling service requests from Lloyd’s, collaborating with the taxation team, conducting audits, and supporting premium processing within wider business units

Skills

Team Management

Workflow Management

Workload Forecasting

Control IQ AOM Methodology

Lloyd's Market Processing

Premium Processing

Service Request Handling

Audits

Taxation Collaboration

Leadership

Customer Relationship Management

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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