Team Leader at Ada

Stafford, England, United Kingdom

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Part TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Experience working in a retail or customer-facing environment
A willingness to take on responsibility and support others
Good communication skills and a can-do attitude
Flexibility to work a range of shifts, including weekends and evenings
Customer-focused: Puts customers first and helps team do the same
Supportive: Approachable, helpful, and ready to lend a hand
Organised: Can juggle tasks, manage priorities, and keep things on track
Positive attitude: Brings energy and enthusiasm to every shift
Team player: Works well with others and helps create a great place to work
Reliable: Takes responsibility and follows through on what needs to be done

Responsibilities

Play a key role in the day-to-day running of your department
Lead by example—supporting colleagues, keeping things running smoothly
Ensure customers receive the best possible service
Help manage stock
Support new starters
Step in to solve problems on the shop floor
Work closely with manager to deliver high standards
Keep team motivated and focused

Skills

Retail

Customer Service

Team Leadership

Stock Management

Communication

Shift Management

Organization

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters

2016Year Founded

$185.3MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.

Rapid AI advancements require continuous updates, straining Ada's resources.

Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.

The company offers a subscription-based model ensuring steady revenue and client engagement.

Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.

Partnerships with platforms like Zendesk enhance Ada's integration capabilities.

Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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