Team Lead, Field Operations at Roofstock

Houston, Texas, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Real Estate, BiotechnologyIndustries

Requirements

3+ years management experience
5+ years experience in property maintenance for multi-family / single-family properties, with a strong background in routine, preventative, and emergency maintenance
Advanced knowledge of tools, equipment, and techniques used in property maintenance, including HVAC, plumbing, electrical, and general repairs
Demonstrated ability to troubleshoot complex maintenance issues

Responsibilities

Lead a team of in-house techs and portfolio associates
Lead and coordinate comprehensive maintenance efforts for multi-family and single-family properties
Serve as the lead contact for emergency responses
Responsible for interviewing and selecting qualified candidates for the team
Coordinate the onboarding process for new team members
Analyze daily and weekly reports to identify risks and take proactive actions
Lead termination processes in accordance with company policies
Review and approval payroll for field team members
Hold team to high service standards and productivity benchmarks
Serve as a point of contact between the field team and other departments
Hold ongoing 1 on 1’s to provide mentorship and support to field staff
Travel as needed to various property locations to provide support and conduct inspections
Perform routine quality assurance by visiting job sites and reviewing administrative tasks

Skills

Field Operations

Workforce Lifecycle Management

Administrative Management

Team Development

Maintenance

Emergency Response

Coaching

Technical Expertise

Roofstock

Online marketplace for single-family rentals

About Roofstock

Roofstock is an online marketplace that allows investors to purchase single-family rental homes that are already leased to tenants, enabling immediate passive income without the hassle of property management. The platform targets individual investors looking to diversify their portfolios with real estate, particularly those who prefer remote investing. Roofstock stands out by enhancing liquidity in the traditionally illiquid real estate market and offering a rigorous property certification process, including inspections and a money-back guarantee. The company's goal is to simplify real estate investing, making it accessible and straightforward for individual investors.

Oakland, CaliforniaHeadquarters

2015Year Founded

$361.4MTotal Funding

SERIES_ECompany Stage

Real EstateIndustries

201-500Employees