Senior Technical Sourcer
Hightouch$130,000 - $180,000/year
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries
Position Overview
- Location Type: Remote
- Employment Type: Full-Time
- Company: Kustomer
Kustomer is the industry-leading conversational CRM platform, perfecting every customer experience. Built with intelligent tools such as AI and Automation, no-code configuration, and a connected data platform, Kustomer empowers businesses to operate with greater efficiency and deliver more personalized service to customers across any channel. Today, Kustomer is the core platform for leading brands like Abercrombie, Nuts.com, Skims, Turo, Priceline, and Sweetgreen. Kustomer was founded in 2015 and has raised over $200M in funding. Meta announced its intention to acquire Kustomer in 2020 and completed the transaction in 2022. Kustomer joined Meta’s Business Messaging Group to transform the way people and businesses communicate through modern messaging channels. In 2023, Kustomer spun out from Meta as a standalone company backed by original partners, Battery, Redpoint and Boldstart Ventures, who have invested $60M in capital.
About the Role
As a Technical Sourcer, you are a critical part of Kustomer’s Talent Acquisition team, working closely with our technology Talent Partners and hiring leaders on building out a high-performance R&D function full of the best technologists in the business. Focused on hiring for the Engineering team, you will play a pivotal role in our candidate development strategy for all engineering roles (SWE, Data, Infrastructure, Leadership). You will consistently identify new channels of outstanding startup/scaleup technical talent, create exceptional candidate experiences, and dynamically partner with full-cycle talent partners in seamless hand-offs at varying stages of the interview process.
Responsibilities
- Identify new channels of outstanding startup/scaleup technical talent.
- Create exceptional candidate experiences.
- Dynamically partner with full-cycle talent partners in seamless hand-offs.
- Support hiring leaders on building out a high-performance R&D function.
- Focus on hiring for Engineering roles (SWE, Data, Infrastructure, Leadership).
- Contribute to candidate development strategy.
Requirements
- (Details missing - This section requires further information)
Company Information
- Founded: 2015
- Funding: Over $200M
- Acquired by: Meta (2022)
- Current Status: Standalone company (2023)
- Backing Investors: Battery, Redpoint and Boldstart Ventures
- Location: Strong NYC presence and remote-friendly (US and UK)
- Culture: Passionate, collaborative, supportive, and focused on enhancing the customer service experience.
Skills
Technical sourcing
Candidate experience management
Talent channel development
Engineering recruitment
Startup/scaleup talent acquisition
Kustomer
Customer service platform for businesses
About Kustomer
Kustomer provides a customer service platform that helps businesses improve their customer interactions across various channels such as phone, email, chat, text, social media, and messaging. The platform allows for fast and personalized service by giving agents complete visibility into customer information, enabling seamless conversations. Kustomer incorporates intelligent automation and offers no-code customization, allowing businesses to quickly adapt to changes and maintain high service levels. Unlike many competitors, Kustomer focuses on serving growing brands that want to build strong customer relationships to enhance business outcomes. The company's goal is to improve customer satisfaction and operational efficiency through its subscription-based SaaS offerings.
New York City, New YorkHeadquarters
2015Year Founded
$227.1MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
201-500Employees