Talent Acquisitions Operations Manager at FreshBooks

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Software, HR TechIndustries

Requirements

Strategic and insights-driven mindset for leading TA analytics, dashboards, and reporting frameworks
Experience partnering with cross-functional teams across TA, HR, Finance, and Business
Expertise in data interpretation, storytelling, and communicating insights to diverse audiences (recruiters, TA leadership, business heads)
Proficiency working across platforms like Greenhouse, Lever, Data Bricks, Power BI, SmartRecruiters, or Workday
Strong project management skills for end-to-end delivery of analytics projects, including stakeholder scoping, prioritization, and adoption
Ability to identify inefficiencies using data and collaborate on process optimizations

Responsibilities

Build and manage dashboards tracking full-funnel recruiting performance: source-to-offer ratios, conversion rates, pipeline velocity, time-to-hire, position lifecycle tracking, and DEI metrics
Automate recurring reports and build self-serve tools for recruiters, TA leaders, and business stakeholders
Standardize metric definitions and data governance for reporting consistency across regions and functions
Incorporate TA capacity and bandwidth models to optimize team utilization and forecast recruitment needs
Translate raw data into actionable insights using visualizations and executive-ready narratives on hiring trends, risks, and opportunities
Support evaluation of recruiter performance, quality-of-hire, and hiring velocity with data-driven methods
Partner with HRIS and TA Ops to ensure accurate ATS/HRIS data pipelines and overcome system limitations
Drive tool adoption by simplifying data access and training end-users on dashboards and insights tools
Own end-to-end analytics projects, gather and prioritize reporting needs from TA, HRBPs, and business leaders
Use data to identify recruiting inefficiencies and collaborate with TA Ops on solutions
Prepare QBR resources and performance summaries for TA Leads aligned to MGMT team members
Ensure analytics frameworks support TA goals like headcount planning, DEI tracking, and recruiter capacity modeling
Communicate changes in metrics

Skills

TA Analytics

Dashboards

Reporting Frameworks

Data Interpretation

Workforce Planning

Metrics

Recruiter Productivity

SQL

Excel

Tableau

FreshBooks

Cloud-based accounting software for businesses

About FreshBooks

FreshBooks provides cloud-based accounting software aimed at simplifying financial management for small to medium-sized businesses and self-employed professionals. The software allows users to efficiently track expenses, time, and invoices, making it accessible even for those without accounting experience. Users subscribe to the service with various pricing tiers, and they can take advantage of a 30-day money-back guarantee and an 80% discount for the first four months. FreshBooks stands out from competitors by offering a user-friendly interface and mobile accessibility, enabling users to manage their finances on the go. The company's goal is to help business owners and accountants streamline their financial processes, improve organization, and enhance client relationships.

Toronto, CanadaHeadquarters

2003Year Founded

$149.6MTotal Funding

DEBTCompany Stage

Consumer Software, FintechIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

401(k) Company Match

Stock Options

Unlimited Paid Time Off

Parental Leave

Home Office Stipend

Professional Development Budget

Risks

Increased competition from market leaders may impact FreshBooks' market share.

Dependency on Stripe's technology could pose risks if Stripe faces issues.

Economic downturns may threaten FreshBooks' subscription-based revenue model.

Differentiation

FreshBooks offers a user-friendly platform for non-accountants, simplifying financial management.

The company provides mobile-friendly solutions, catering to the rise of remote work.

FreshBooks' integration with Shopify enhances e-commerce capabilities for online businesses.

Upsides

FreshBooks' subscription model aligns with industry trends, boosting customer acquisition and retention.

The expansion of Stripe Connect features enhances FreshBooks Payments, improving payment processing.

AI-driven financial analytics tools can provide predictive insights, enhancing decision-making.

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