Talent Acquisition Operations Specialist at Hewlett Packard Enterprise

Guadalajara, Jalisco, Mexico

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

3-5 years of experience in Talent Acquisition, HR Operations, or a related field
Minimum of a bachelor’s degree in human resources, business, or related field
Strong organizational skills and attention to detail
Excellent communication and customer service skills
Experience with shared service models and intake management tools (i.e.: Microsoft Forms, Salesforce)
Familiarity with HRIS systems (i.e.: Workday) and other recruitment technologies
Ability to work independently in a fast-paced, global environment
Process-oriented mindset with a focus on operational efficiency

Responsibilities

Serve as the first point of contact for talent acquisition related inquiries, providing timely and accurate guidance to recruiters, coordinators, and hiring managers
Manage shared service channels (i.e.: shared inboxes, forms, ticketing systems), ensuring requests are triaged, tracked, and resolved or escalated appropriately
Maintain and update process documentation, standard operating procedures, and internal knowledge bases to support consistent execution across regions and teams
Identify recurring issues or process gaps and escalate them to the Lead for resolution or improvement
Support day-to-day coordination with external vendors (i.e.: recruitment outsourcing providers, agencies), ensuring smooth service delivery and issue resolution
Track vendor-related inquiries and escalate service disruptions or performance concerns
Assist with vendor onboarding logistics, documentation updates, and service communications
Provide high-quality, responsive support to internal stakeholders across geographies, ensuring a positive and consistent experience
Communicate process updates, changes, or clarifications clearly and professionally
Participate in onboarding and training sessions for new recruiters or hiring managers to ensure understanding of operational processes
Ensure intake forms, templates, and knowledge articles are current, accessible, and aligned with approved processes
Monitor and manage intake volumes, flagging trends or capacity concerns
Support the upkeep of internal trackers and logs to ensure visibility into request types, resolution times, and service patterns

Skills

Key technologies and capabilities for this role

Talent AcquisitionRecruitment OperationsOnboarding ProcessesVendor CoordinationProcess DocumentationIntake ManagementStakeholder Support

Questions & Answers

Common questions about this position

Is this role remote or onsite?

This role has been designed as ‘Onsite’ with an expectation that you will primarily work from an HPE office.

What is the salary range for this position?

This information is not specified in the job description.

What key skills are needed for the Talent Acquisition Operations Specialist role?

The role requires detail-oriented professionals who thrive in fast-paced environments, with strong skills in process documentation, stakeholder support, vendor coordination, and managing shared service channels like inboxes, forms, and ticketing systems.

What is the company culture like at Hewlett Packard Enterprise?

HPE's culture thrives on finding new and better ways to accelerate what’s next, values varied backgrounds, offers flexibility to manage work and personal needs, embraces bold moves together, and supports career growth.

What makes a strong candidate for this role?

A strong candidate is detail-oriented, thrives in a fast-paced environment, and has experience providing high-quality operational support, triaging requests, managing documentation, and coordinating with vendors and stakeholders globally.

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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