Systems Technician at Schimenti Construction Company

Los Angeles, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

ConstructionIndustries

Requirements

Excellent verbal and written communication skills
Analytical and troubleshooting skills
Ability to communicate effectively with users of all technical levels
Strong focus on customer service
Fast learner with the desire and ability to learn new technical skills
Able to travel overnight on occasion
Available for on-call hours
Associate’s or Bachelor’s degree in CIS preferred, or equivalent amount of education and years of experience in a technical support role
Knowledge of the following technologies preferred: Active Directory, O365 Suite including Office, anti-virus and security software, MDM software, Windows 10, ticketing systems, printer management, mobile and desk phone management
Familiarity with help desk ticketing systems and ITIL concepts a plus
Hardware experience including desktop/laptops, networking, servers, etc. A+ certification preferred

Responsibilities

Provide level 1 and level 2 support to end users including computer builds and general troubleshooting
Assist with onboarding of new users including computer builds, phone setup, and training of users on our systems
Research and vet new technologies for potential field/end user use in line with Company goals and initiatives
Become a subject matter expert for critical apps as assigned (attain SME status for mission critical apps at the user level)
Implement/support systems and procedures implemented by Director of IT, Infrastructure Manager and Service Desk Supervisor
Maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions and supporting the internal IT helpdesk
Provide best in class support of end users via Clune’s Service Desk

Skills

IT Support

Service Desk

Computer Builds

Troubleshooting

Hardware Installation

Software Installation

Onboarding

Phone Setup

User Training

Technology Research

Schimenti Construction Company

Specializes in construction and remodeling services

About Schimenti Construction Company

Schimenti Construction Company specializes in ground-up developments, structural renovations, and interior remodeling for various sectors, utilizing modern construction technologies and methods to deliver unparalleled quality and service excellence.

575 Lexington Ave, New York, NY 10022, USAHeadquarters

1997Year Founded

VENTURE_UNKNOWNCompany Stage

Industrial & ManufacturingIndustries

201-500Employees