Systems Engineer at MBTA

Boston, Massachusetts, United States

MBTA Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
TransportationIndustries

Requirements

  • Highly capable in systems engineering with expertise in technical integration of multi-modular vendor solutions like Comply365
  • Proficiency in designing, developing, and delivering integration workflows and middleware
  • Experience implementing API integrations, SSO configurations, and secure data exchanges using the Microsoft development stack
  • Skilled in robust data mapping and transformation logic between systems
  • Ability to act as technical point of contact for vendor teams (e.g., Comply365)
  • Strong collaboration skills with cross-functional internal stakeholders (IT, HR, Compliance, Security)
  • Knowledge of coordinating implementations with ServiceNow change management processes
  • Experience developing and managing code repositories and CI/CD pipelines via GitHub
  • Expertise in deploying cloud-based components (e.g., Azure Functions, Logic Apps)
  • Proficiency in configuring secure identity integration with Azure AD and enforcing least-privilege access
  • Ability to enable reporting and compliance tracking through data integrations (e.g., Tableau, Microsoft365 tools)
  • Capable of ensuring auditability, logging, and compliance requirements
  • Skilled in delivering technical documentation (e.g., integration architecture diagrams, API specs, configuration guides)
  • Experience providing knowledge transfer and handoff sessions
  • Local to MA for hybrid role

Responsibilities

  • Design, develop, and deliver integration workflows and middleware connecting Comply365 with internal systems (EDMS, HR CMS/Active Duty Roster, Azure Active Directory, and other business-critical systems)
  • Implement API integrations, SSO configurations, and secure data exchanges using the Microsoft development stack
  • Ensure robust data mapping and transformation logic between systems
  • Act as technical point of contact for Comply365 vendor teams
  • Liaise with internal stakeholders (IT, HR, Compliance, Security) to gather requirements and deliver integration milestones
  • Coordinate implementation with ServiceNow change management processes
  • Develop and manage code repositories and CI/CD pipelines via GitHub
  • Deploy cloud-based components (e.g., Azure Functions, Logic Apps) to support integration delivery
  • Configure secure identity integration with Azure AD and enforce least-privilege access
  • Enable reporting and compliance tracking through data integrations with Tableau, Microsoft365 tools, or other business intelligence systems
  • Ensure auditability and logging as required for compliance
  • Deliver technical documentation, including integration architecture diagrams, API specs, and configuration guides
  • Provide knowledge transfer and handoff sessions to internal teams or long-term maintainers

Skills

Azure
Azure Functions
Logic Apps
Azure Active Directory
GitHub
CI/CD
API
SSO
ServiceNow
DevOps

MBTA

Public transit services in Greater Boston

About MBTA

The Massachusetts Bay Transportation Authority (MBTA) offers public transit services in the Greater Boston area, including subways, buses, commuter rails, and ferries. It generates revenue through fare collection, providing various products like single-ride tickets, monthly passes, and the CharlieCard for convenient payment. The MBTA stands out by offering a comprehensive range of transit options and continually improving service quality and accessibility. Its goal is to enhance the customer experience while serving the transportation needs of the community.

Boston, MassachusettsHeadquarters
1964Year Founded
VENTURE_UNKNOWNCompany Stage
Automotive & Transportation, Government & Public SectorIndustries
1,001-5,000Employees

Benefits

Health insurance
Life insurance
Long-term disability insurance
Dental and vision insurance
Paid vacation, sick time, and holidays
Flexible spending accounts
Retirement plans

Risks

Accessibility concerns with Green Line 'supercars' may lead to public dissatisfaction.
'MBTA Go' app could face technical issues affecting user satisfaction.
North Station bridge project may encounter construction delays or budget overruns.

Differentiation

MBTA offers a comprehensive range of transit services in Greater Boston.
The agency provides specialized passes for flexible and convenient travel options.
MBTA's CharlieCard system simplifies fare payment for frequent commuters.

Upsides

Federal funding supports infrastructure projects like the North Station bridge replacement.
The 'Tap to Ride' system modernizes and streamlines fare collection processes.
NextGen Bus Navigation Pilot Program aims to improve bus route efficiency.

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