SW/App/Cloud Tech Support Analyst at Accenture

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Professional ServicesIndustries

Requirements

BE/Any Graduation
3 to 5 years of experience
Skill in Tech for Operations - Microsoft ASP.NET
MySQL
Adaptable and flexible
Problem-solving skills
Ability to work well in a team
Strong analytical skills
Availability to work in rotational shifts

Responsibilities

Analysis and solving of lower-complexity problems
Day-to-day interaction with peers within Accenture before updating supervisors
Limited exposure with clients and/or Accenture management
Follow moderate level instruction on daily work tasks and detailed instructions on new assignments
Make decisions that impact own work and may impact the work of others
Work as an individual contributor as part of a team, with a focused scope of work
Participate in Incident Management

Skills

Key technologies and capabilities for this role

Microsoft ASP.NETMySQLIncident Management

Questions & Answers

Common questions about this position

What skills are required for the SW/App/Cloud Tech Support Analyst role?

Required skills include MySQL, adaptability and flexibility, problem-solving skills, ability to work well in a team, and strong analytical skills. The role also involves Microsoft ASP.NET and incident management.

What are the typical responsibilities in this role?

You will analyze and solve lower-complexity problems, interact daily with peers within Accenture before updating supervisors, and work as an individual contributor on a team with moderate instructions on tasks.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this position?

This information is not specified in the job description.

Does this role involve shift work?

Yes, this role may require you to work in rotational shifts.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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