SVP, Sales, Operations & Compliance, Wealth Management at Voya Financial

Boston, Massachusetts, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Wealth ManagementIndustries

Requirements

Bachelor’s degree in Business, Finance, or a related field; advanced degree preferred
7+ years of experience in sales operations, compliance, or related fields within the financial services industry, with a focus on retail wealth management
5+ years management experience in a RWM sales operations role
Strong understanding of regulatory frameworks affecting wealth management and financial advisory services; FINRA licenses required
Proven leadership skills with the ability to develop, motivate and manage teams effectively
Excellent analytical, problem-solving, and decision-making skills
Exceptional communication and interpersonal skills, with the ability to build relationships and influence across all levels of the organization

Responsibilities

Oversee, enhance and drive sales operations processes to optimize efficiency, productivity, and customer satisfaction
Collaborate with sales leaders to develop and implement sales strategies that align with organizational goals
Monitor sales performance metrics, analyze trends, and provide actionable insights to drive continuous improvement and business growth
Serve as the primary point of contact between the sales team and compliance departments, ensuring clear communication and understanding of regulatory requirements
Develop and implement compliance training programs for sales personnel to promote awareness and adherence to policies and regulations
Conduct regular compliance audits and assessments to identify risks and ensure alignment with industry standards and best practices

Skills

Key technologies and capabilities for this role

Sales OperationsComplianceRegulatory AdherencePerformance MetricsData AnalysisProcess OptimizationSales StrategyWealth Management

Questions & Answers

Common questions about this position

What experience is required for this SVP role?

Candidates need a Bachelor’s degree in Business, Finance, or a related field (advanced degree preferred), 7+ years in sales operations, compliance, or related fields in financial services with a focus on retail wealth management, and 5+ years of management experience in a RWM sales operations role.

What licenses are required for this position?

FINRA licenses are required, along with a strong understanding of regulatory frameworks affecting wealth management and financial advisory services.

What is the company culture like at Voya Financial?

Voya Financial emphasizes a purpose-driven culture focused on fighting for financial opportunities for individuals and communities, valuing diversity and inclusion, and fostering an environment where employees can bring their whole selves to work.

What are the key responsibilities of this role?

The role involves overseeing sales operations processes, collaborating on sales strategies, monitoring performance metrics, serving as the compliance liaison, developing training programs, and conducting compliance audits.

Is this a remote position, and what is the location policy?

This information is not specified in the job description.

Voya Financial

Provides financial services and retirement solutions

About Voya Financial

Voya Financial offers a range of financial services, including retirement plans, investment management, and insurance products, to help individuals and businesses achieve financial wellness. Their services cater to individuals seeking retirement planning, employers looking to enhance employee benefits, and institutions needing tailored investment management. Voya stands out from competitors through its commitment to inclusiveness and corporate responsibility, which helps attract clients and talent. The company's goal is to build long-term relationships with clients, ensuring they achieve financial confidence and a fulfilling life.

New York City, New YorkHeadquarters

2014Year Founded

IPOCompany Stage

Fintech, Financial ServicesIndustries

5,001-10,000Employees

Benefits

Health Savings Account (HSA)

Flexible Spending Accounts (FSA)

Rally wellness program

Employee Assistance Program (EAP) and Work Life Services

Behavioral Health Family Support Program

Livongo support for diabetes, hypertension, and weight management

AccessHope cancer support

Wellthy caregiving assistance

Back-up child care and elder care

Health Advocate

ABLE accounts

Legal insurance

Identity theft protection

Voya Foundation Matching Gift Program

Risks

Increased competition from fintech companies may erode Voya's market share.

Operational challenges in integrating OneAmerica's business could affect service quality.

Regulatory scrutiny on fees may impact Voya's pricing strategies and profitability.

Differentiation

Voya's commitment to inclusiveness and corporate responsibility sets it apart in the market.

The acquisition of OneAmerica's retirement plan business expands Voya's client base significantly.

Voya's focus on digital financial planning tools enhances client engagement and satisfaction.

Upsides

Voya's ESG commitment aligns with the growing investor focus on sustainable investing.

The financial wellness market's growth offers significant opportunities for Voya's programs.

AI integration in investment management can enhance Voya's strategies and client outcomes.

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