SVP Academic Leaders & Funders Solutions at Remitly

Amsterdam, North Holland, Netherlands

Apply Now

Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Education, Academic PublishingIndustries

Requirements

Exceptional customer focus with track record of innovation, evidence-based decision making and data-driven product experimentation
Experience innovating, scaling and integrating a global SaaS workflow and data analytics portfolio, with disciplined prioritization across innovation, re-platforming, and legacy tech-debt remediation
Consistently delivering high-impact projects on time and within budget through structured execution and governance
Experience in leading and working with post- and pre-sales implementation and support teams to deliver a best-in-class customer experience
Cross-functional leadership, driving change & talent development: ability to influence senior stakeholders, lead cross-functionally, drive change and execute at scale in a matrixed organisation
Ability to develop a coherent team and cultivate product management talent
External credibility and authority (incomplete in description)

Responsibilities

Defines the portfolio strategy to drive improved outcomes for AL&F users and customers
Develops and implements an end-to-end roadmap to enable AL&F wide profitable growth and customer satisfaction
Leads the overarching design of the end-to-end customer experience for AL&F customers and users
Brings together teams to strengthen Elsevier's understanding of and connection with users and customers
Drives user experience through meeting customer needs and building trusted partnerships; recognized as a thought leader in the ALF segment
Instils relentless focus on creating customer value through evidence-based decision making and a culture of data-driven product development
Solves for improving individual solutions and evolving towards a more integrated offering that improves customer outcomes
Encourages the development of Elsevier wide shared capabilities to drive extreme reuse, speeds up time to market and ensures a secure and trusted environment
Leads high-impact innovation and differentiation across new and existing customer solutions to meet future needs
Scans the market for emerging technology to ensure AL&F remains at the cutting edge of development
Evaluates "build, buy or partner" routes to address market needs, with time to market considerations
Relentlessly reviews existing solutions to ensure they remain differentiated and high quality
Leads go-to-market for the core segment and adjacent segments to reach commercial goals
Strengthens leadership, talent and capabilities of the AL&F Solutions team
Fosters a growth and enterprise mindset where diverse talent feel included; clear and compelling communicator who inspires the team and wider organisation
Fosters a highly collaborative way of working with other parts of Elsevier to respond to opportunities and challenges in an agile, cross-functional way, with close collaboration across leadership teams
Engages with key stakeholder groups, policy-makers and funders to help foster a positive Research policy environment

Skills

Portfolio Strategy

Go-to-Market

Talent Development

Customer Experience Design

Data-Driven Product Development

Innovation Leadership

Market Analysis

Roadmap Development

Build Buy Partner

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

Land your dream remote job 3x faster with AI

Try Jobo Free