Operations Manager
DandyFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Key technologies and capabilities for this role
Common questions about this position
The position is located in Retiro, CABA, with a hybrid work arrangement.
Candidates need an advanced English level, at least two years of experience as a team leader, and one or more years in a Customer Service position; experience in a Shared Services Center is a plus.
Assurant offers a multicultural environment, is recognized for more than 12 years as a Great Place to Work, and fosters teamwork, coaching, and a great work environment.
This information is not specified in the job description.
Strong candidates will have advanced English, proven team leadership experience of at least two years, customer service background, and preferably Shared Services Center experience to effectively lead a team of 15-30 while driving KPIs and process improvements.
Provides risk management and insurance solutions
Assurant provides risk management solutions that focus on protecting major consumer purchases, particularly in mobile devices, electronics, and smart technology. The company offers insurance products and extended service contracts that help consumers safeguard their investments in high-value items. When a product is damaged or malfunctions, Assurant also provides repair services to restore it efficiently. This approach helps clients minimize financial losses from unexpected events. Assurant generates revenue through the sale of insurance policies, service contracts, and repair services. Unlike many competitors, Assurant emphasizes diversity, equity, and inclusion within its corporate culture, which enhances its ability to serve a diverse customer base. The company's goal is to support consumers and businesses in maintaining their day-to-day operations while protecting their investments.