Customer Support Engineer
Rad AI75,000 - 100,000 USD/year
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Medical Devices, Medical Technology, Radiotherapy, OncologyIndustries
Requirements
Candidates should possess a Bachelor's degree in Electrical, Electronic, Biomedical Engineering, Medical Physics, Physics, or equivalent working experience, along with computer expertise and familiarity with hardware troubleshooting and Networks / IT infrastructure. Knowledge of medical linear accelerator or x-ray imaging systems is preferred, and fluency in both German and English is required. The role also necessitates being a self-starter capable of working independently, scheduling, organizing, and conducting service activities within an assigned territory, and demonstrating excellent organizational and time management skills.
Responsibilities
As a Support Specialist, the individual will perform installations of radiotherapy and radio surgery products in Europe, independently conduct troubleshooting and repairs, provide on-site guidance and assistance to physicians and physicists, maximize the efficiency and usage of Brainlab oncology solutions, effectively communicate with customers to understand problems and adequately troubleshoot issues, perform routine calibrations and preventative maintenance, and deliver high-level customer service.
Skills
Electrical Engineering
Electronic Engineering
Biomedical Engineering
Medical Physics
Physics
Hardware Troubleshooting
Network/IT Infrastructure
Medical Linear Accelerator
X-ray Imaging Systems
Communication Skills
Customer Service
Troubleshooting
Calibration
Preventative Maintenance
Brainly
Online platform for student-teacher collaboration
About Brainly
Brainly connects students and teachers through an online platform where they can ask and answer academic questions. This platform fosters a collaborative learning environment for students from elementary to high school. Users can access a premium service called Brainly Plus, which offers benefits like expert-verified answers, quicker response times, and an ad-free experience. Unlike many competitors, Brainly focuses on community-driven learning, allowing users to interact directly with peers and educators. The company's goal is to enhance educational access and quality by providing a space where students can seek help and learn from one another.
Key Metrics
Krakow, PolandHeadquarters
2009Year Founded
$147.4MTotal Funding
SERIES_DCompany Stage
EducationIndustries
501-1,000Employees