Supervisor, System Operations, Level 1 at Eversource Energy

Manchester, New Hampshire, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Utilities, EnergyIndustries

Requirements

Knowledge of generating unit loading, performance capabilities and their operating characteristics
Knowledge of generation, transmission and distribution system operating characteristics
Knowledge of applicable NERC Reliability Standards, NPCC Criteria, Procedures and Guidelines, and ISO-NE Operating Procedures

Responsibilities

Plans, schedules, and coordinates activities associated with the safe, reliable and economic minute-to-minute operation of the generation, transmission and distribution facilities under the operating jurisdiction of the ESCC dispatch center
Coordinates equipment outage scheduling and the implementation of Emergency procedures with ISO-NE, Local Control Center (LCC) Participants, and adjacent Local Control Centers (LCCs)
Continuously monitors real time status of the generation, transmission and distribution system and implements changes to the status of the system via the Supervisory Control and Data Acquisition system (SCADA) under normal and abnormal system conditions
Utilizes computer programs which simulate system conditions to determine generation, transmission and distribution system reliability
In the absence of a higher level of supervision, provides supervision during assigned shifts
Plans, prepares, approves and issues orders for switching, grounding and tagging requirements for generation, transmission and distribution facilities under the ESCC jurisdiction in accordance with approved switching and tagging instructions and Participants’ safety rules
Performs computer on-line and off-line security analysis studies to evaluate the status of the generation, transmission and distribution system
Develops plans to cope with possible or projected contingency conditions on the generation, transmission and distribution system
Assists the System Operations Coordinator with the reception and processing of outage requests, including making the arrangements for authorized switching personnel
Determines the locations of faulted equipment, sectionalizes via SCADA control, faulted transmission and distribution system segments in order to restore customer loads
Isolates defective equipment to facilitate repairs and directs the restoration of impacted generation, transmission and distribution facilities
Maintains system voltage profiles in accordance with prescribed voltage schedules by utilizing generator reactive resources, as well as reactors, load tap changing transformers, substation capacitors and pole top capacitors on the transmission, sub-transmission, and distribution system
Initiates emergency procedures as requested by ISO-NE or as required by Local Control Center procedures, including the shedding of load, and reports such actions to the appropriate authorities located at the Local Control Center member companies
Analyzes and reports to the appropriate department, malfunctions or problems associated with equipment under the ESCC dispatching jurisdiction including telecommunications, protective relaying, ESCC computers, and EMS/SCADA system
Disseminates to ISO-NE and neighboring companies’ data and pertinent information as required by contractual obligations, and procedures covering the operation of the generating, transmission, and distribution facilities
Ensures safe and secure operation of transmission, distribution and generation facilities under ESCC jurisdiction
Ensures safety of personnel and equipment through strict enforcement and application of protective switching and tagging procedures and rules
Ensures complete and accurate collection of pertinent operating data and information
Ensures compliance with FERC, NERC, NPCC, ISO-NE, Local Control Center, and state regulatory requirements
Complies with NERC reliability standards
Manages overall shift responsibilities for proper and consistent application of all established operating procedures, guides, and instructions

Skills

Key technologies and capabilities for this role

SCADASecurity AnalysisSwitching ProceduresOutage SchedulingFault IsolationTransmission OperationsDistribution OperationsGeneration DispatchISO-NE CoordinationTagging Requirements

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

Is remote work available for this role?

This information is not specified in the job description.

What key skills are required for the Supervisor, System Operations role?

The role requires expertise in SCADA systems, switching and tagging procedures, security analysis studies, and coordinating with ISO-NE and Local Control Centers for safe operation of generation, transmission, and distribution facilities.

What is the work environment like at Eversource Energy for this position?

The role involves minute-to-minute operation monitoring, shift supervision in the absence of higher levels, and coordination in a dispatch center environment focused on safety, reliability, and economic operations.

What makes a strong candidate for this Supervisor position?

Strong candidates will have experience in real-time system monitoring, SCADA operations, emergency procedure implementation, and coordination with ISO-NE and control centers, demonstrating ability to handle switching, fault isolation, and voltage maintenance under normal and abnormal conditions.