Strategy&Consulting | Life Sciences Executive at Accenture

Milan, Lombardy, Italy

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, HealthcareIndustries

Requirements

Esperienza di almeno 8-10 anni in ambito consulenziale nell’Industry Life Sciences
Conoscenza dei principali processi dell’area commerciale Life Sciences, dal lancio del prodotto all’engagement di HCP e Pazienti
Esperienza in programmi di trasformazione relativi allo sviluppo di progetti di Patient Services, definizione e delivery di strategie omnicanale per HCP, nonché nella progettazione e realizzazione di campagne di engagement e nurturing
Esperienza nello sviluppo di business proposition e relativa valutazione del ROI
Capacità di interagire e gestire i clienti comprendendo il contesto e le esigenze specifiche di business
Laurea magistrale
Conoscenza fluente della lingua inglese

Responsibilities

Guidare team globali di grandi dimensioni nella definizione e implementazione di strategie CRM e omnicanale, garantendo readiness, rollout tecnologici e gestione operativa per clienti Life Sciences
Definire l’approccio omnicanale per rafforzare e migliorare la relazione e la comunicazione verso HCP (Healthcare Professionals) e/o Pazienti
Progettare servizi innovativi per HCP e Pazienti, basandosi sui principi di customer experience, e definire nuove iniziative di business innovative: dall’analisi di mercato, ideazione e sviluppo della strategia, fino all’architettura della soluzione, business case e approvazione degli investimenti
Guidare la delivery dei progetti assicurando che i clienti siano posizionati per il successo a lungo termine, con roadmap pratiche per l’implementazione della strategia, gestione del cambiamento, ridisegno dei processi, deployment delle tecnologie e azioni correttive, agendo come advisor sulle best practice CRM
Gestire le relazioni con i clienti, costruendo fiducia e identificare, sviluppare e realizzare nuove opportunità di business
Essere responsabile del coaching e mentoring dei membri junior del team

Skills

Key technologies and capabilities for this role

CRMOmnicanaleCustomer ExperienceStrategyBusiness DevelopmentTeam LeadershipChange ManagementProcess RedesignTechnology DeploymentMarket AnalysisBusiness Case

Questions & Answers

Common questions about this position

What is the required experience level for this role?

The position requires at least 8-10 years of consulting experience in the Life Sciences industry.

What key skills are needed for this Life Sciences Executive position?

Candidates need knowledge of Life Sciences commercial processes, experience in omnicanal strategies for HCP and patients, patient services transformation programs, business proposition development with ROI evaluation, and client management skills.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this a remote position, or what is the location policy?

This information is not specified in the job description.

What education and language skills are required?

A master's degree and fluent knowledge of English are required.

What responsibilities does this role involve?

The role includes guiding global teams on CRM and omnicanal strategies, designing innovative services for HCP and patients, leading project delivery, managing client relationships, and coaching junior team members.

What makes a strong candidate for this position?

Strong candidates share a passion for Life Sciences consulting and have the specified 8-10 years of experience, industry knowledge, transformation program expertise, and client management capabilities.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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