Strategy & Consulting - Global Network - H&PS - Health Change Management Consultant at Accenture

Heredia, Heredia Province, Costa Rica

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Public ServiceIndustries

Requirements

Minimum 3-8 years of relevant experience in the health consulting domain
Educational Qualification: B. Tech/B.E. (Tier 1 preferred) + MBA (Tier 1/2 preferred)
Must Have Skills: Change Readiness Assessment – Identifying capability or skill gaps and recommending appropriate resource planning; Communication Planning – Driving communication effectiveness initiatives tailored to diverse stakeholder groups; Impact Assessment – Evaluating the effects of change on people, processes, technology, and policy; Training Development – Designing and delivering training programs (blended learning approaches) and building internal capability through “train-the-trainer” model
Good-to-Have Skills: Project Planning, Risk Management, Process Mapping, Stakeholder Analysis, KPI and Metrics Tracking, Issue and Escalation Management

Responsibilities

Develop comprehensive change management strategies to support digital and operational transformation programs
Conduct change readiness assessments to evaluate organizational preparedness, capability gaps, and stakeholder alignment
Design and execute change impact assessments, identifying effects on people, processes, policies, and technologies
Define change governance frameworks and escalation mechanisms for managing adoption risks
Create and deliver communication plans tailored to multiple stakeholder groups — including clinicians, payers, administrators, and public health officials
Develop stakeholder engagement maps, identifying influence, sponsorship levels, and engagement strategies
Support leadership in sponsor alignment, stakeholder buy-in, and change advocacy
Drive communication effectiveness initiatives to sustain momentum throughout the transformation lifecycle
Design and deliver training programs using blended learning methods (virtual, in-person, digital learning modules)
Develop “train-the-trainer” frameworks to scale change knowledge across client organizations
Measure and track training effectiveness, skill uplift, and capability maturity post-deployment
Monitor adoption levels and identify barriers to sustained behavioral and operational change
Define KPIs and metrics to track progress, adoption, and overall program impact
Support the transition from project implementation to business-as-usual (BAU) through ongoing enablement
Develop value realization frameworks linking change outcomes to strategic business goals
Apply change management methodologies to healthcare modernization initiatives such as digital front door, EHR implementations, patient experience transformation, use cases
Support AI adoption readiness through organizational, cultural, and policy alignment activities
Partner with domain and technology teams

Skills

Change Readiness Assessment

Communication Planning

Impact Assessment

Training Development

Stakeholder Engagement

Project Planning

Risk Management

Process Mapping

Stakeholder Analysis

KPI Tracking

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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