Senior Advisor, Member Services
Arcadia- Full Time
- Senior (5 to 8 years)
Candidates should possess a Bachelor’s degree or equivalent experience, along with 3-5 years of project leadership experience. Strong analytical and problem-solving skills are required, alongside excellent communication and interpersonal skills, and proficiency in project management and change management methodologies. Advanced PowerPoint skills are also preferred.
The Strategy Advancement Advisor will lead initiatives to analyze complex business problems and issues using data from internal and external sources, bringing expertise or identifying subject matter experts to support multi-functional efforts. They will act as a liaison between the CliniOps organization, executive leadership, and stakeholders, develop executive-level reports and presentations, facilitate leadership meetings, and ensure that policies and procedures align with corporate vision. Additionally, the Advisor will partner with the Director of Program Delivery for CliniOps to enable strategic initiatives, monitor industry trends, and provide leadership in cross-functional collaboration, performance management, and organizational alignment to enhance clinical operations within the Humana Medicaid landscape.
Health insurance provider for seniors and military
Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.